Keaton Price
Malad,ID
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Skilled at operating teams efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Bank Reconciliation Team Lead
Conservice
08.2022 - Current
- Managing day-to-day operations
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Vendor Management Partner Team Lead
Conservice
07.2021 - 07.2022
- Managing day-to-day operations with our BPO Partners and Conservice
- Monitored partner performance and provided feedback on areas of improvement.
- Prepared and presented reports on status of projects and initiatives.
- Developed and implemented strategies to enhance partner relations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Provider Relations Manager
Conservice
05.2020 - 07.2021
- Creating and Maintaining relationships with Utility Providers
- Answered provider inquiries via email, telephone and written correspondence.
Activations Team Lead
Conservice
10.2017 - 05.2020
- Managing day-to-day operations
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Education
Some College (No Degree) - General Studies
Utah State University
Logan, UTSome College (No Degree) - General Studies
Weber State University
Ogden, UTHigh School Diploma -
Bear Lake High
05.2013
Some College (No Degree) -
Miles Community College
Miles City, MTSkills
- Financial Analysis
- Team Development
- Project Management
- Team Leadership
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Schedule Management
- Operations Management
Timeline
Bank Reconciliation Team Lead
Conservice
08.2022 - Current
Vendor Management Partner Team Lead
Conservice
07.2021 - 07.2022
Provider Relations Manager
Conservice
05.2020 - 07.2021
Activations Team Lead
Conservice
10.2017 - 05.2020
Some College (No Degree) - General Studies
Utah State University
Some College (No Degree) - General Studies
Weber State University
High School Diploma -
Bear Lake High
Some College (No Degree) -
Miles Community College
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