Keaton Williams
Lilburn,GA
Summary
Dynamic and results-driven professional with extensive experience at Jake’s Fireworks, excelling in loading efficiency and customer service. Proven track record in enhancing inventory accuracy and fostering strong customer relationships. Adept at problem-solving and team collaboration, consistently achieving operational goals while maintaining a positive work environment.
Overview
7
7
years of professional experience
Work History
Loader and Unloader
Jake’s Fireworks
Stone Mountain, GA
07.2018 - Current
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.
Stocker
Jake’s Fireworks
Stone Mountain, GA
07.2018 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Salesperson
Jake’s Fireworks
Stone Mountain, GA
07.2018 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
Cashier
Jake’s Fireworks
Stone Mountain, GA
07.2018 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Improved efficiency, organized checkout area for optimal workflow.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Education
Parkview Highschool
998 Cole Dr SW Lilburn, GA 30047 United States05.2025
Skills
- Loading efficiency
- Shipping and receiving
- Sorting and labeling
- Shipment processing
- Pallet jack operation
- Team training and development
- Vehicle loading
- Workplace cleanliness
- Proper lifting techniques
- Unloading proficiency
- Stacking accuracy
- Inventory accuracy
- Problem-solving
- Critical thinking
- Loading and unloading
- Physical strength and stamina
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Money handling
- Customer service excellence
- Cash register operation
- Order taking
- Cash management
- Product restocking
- Product knowledge
- Staff training
- Willing to learn
- Positive attitude
- Shelf stocking
- Friendly and personable
- Heavy lifting
- Customer relationships
- Supply restocking
- Shelving of products
- Truck unloading
- Customer care
- Active listening
- Sales presentations
- Product description
- Social selling
- Up-selling
Timeline
Loader and Unloader
Jake’s Fireworks
07.2018 - Current
Stocker
Jake’s Fireworks
07.2018 - Current
Salesperson
Jake’s Fireworks
07.2018 - Current
Cashier
Jake’s Fireworks
07.2018 - Current
Parkview Highschool