Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keaton Williams

Lilburn,GA

Summary

Dynamic and results-driven professional with extensive experience at Jake’s Fireworks, excelling in loading efficiency and customer service. Proven track record in enhancing inventory accuracy and fostering strong customer relationships. Adept at problem-solving and team collaboration, consistently achieving operational goals while maintaining a positive work environment.

Overview

7
7
years of professional experience

Work History

Loader and Unloader

Jake’s Fireworks
Stone Mountain, GA
07.2018 - Current
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
  • Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
  • Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
  • Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
  • Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.

Stocker

Jake’s Fireworks
Stone Mountain, GA
07.2018 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Salesperson

Jake’s Fireworks
Stone Mountain, GA
07.2018 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.

Cashier

Jake’s Fireworks
Stone Mountain, GA
07.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.

Education

Parkview Highschool
998 Cole Dr SW Lilburn, GA 30047 United States
05.2025

Skills

  • Loading efficiency
  • Shipping and receiving
  • Sorting and labeling
  • Shipment processing
  • Pallet jack operation
  • Team training and development
  • Vehicle loading
  • Workplace cleanliness
  • Proper lifting techniques
  • Unloading proficiency
  • Stacking accuracy
  • Inventory accuracy
  • Problem-solving
  • Critical thinking
  • Loading and unloading
  • Physical strength and stamina
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration
  • Money handling
  • Customer service excellence
  • Cash register operation
  • Order taking
  • Cash management
  • Product restocking
  • Product knowledge
  • Staff training
  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Friendly and personable
  • Heavy lifting
  • Customer relationships
  • Supply restocking
  • Shelving of products
  • Truck unloading
  • Customer care
  • Active listening
  • Sales presentations
  • Product description
  • Social selling
  • Up-selling

Timeline

Loader and Unloader

Jake’s Fireworks
07.2018 - Current

Stocker

Jake’s Fireworks
07.2018 - Current

Salesperson

Jake’s Fireworks
07.2018 - Current

Cashier

Jake’s Fireworks
07.2018 - Current

Parkview Highschool
Keaton Williams