Keau’jah Flowers
North Versailles,PA
Summary
Proven achiever with experience at Dairy Queen Grill & Chill, adept in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and streamline operations, leveraging excellent communication and teamwork skills. Efficiently balances multitasking and detail-oriented tasks, driving productivity and fostering positive outcomes. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
1
1
year of professional experience
Work History
Kennywood
Rides Operator
West Mifflin, PA
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Dairy Queen Associate
Dairy Queen Grill & Chill
North Versailles
11.2023 - 05.2024
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Utilized customer feedback to improve product offerings.
- Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effectively.
- Developed comprehensive marketing campaigns that effectively reached target audiences, driving brand awareness and increasing revenues.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Forbes CTC - Early Childhood Education
Keau’jah
North Versailles, PASkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Dependable and Responsible
Timeline
Kennywood
Rides Operator
06.2024 - Current
Dairy Queen Associate
Dairy Queen Grill & Chill
11.2023 - 05.2024
Forbes CTC - Early Childhood Education
Keau’jah