Keauna Person
Licensed Psychiatric Technician
Los Angeles,CA
Summary
Patient-focused Psychiatric Technician Assistant offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Kind Mental Health Tech with 1 year of experience providing mental health care services to people of various backgrounds. Creative and professional with skills in assisting clients with activities of daily living and Med pass. Sound knowledge of patient treatment plans and interventions. Extremely talented in providing new patient screenings and assessments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Del Amo Behavioral Health System
Torrance, CA
11.2021 - Current
- Took and monitored vital signs, administered medications and managed patient behavior.
- Administered PPD and IM injections according to protocol.
- Charted on each patient daily.
- Transcribe doctors orders
- Use therapeutic communication to help patients who are in crisis.
- Administer up to 20-40 patients medication in timely manner
- Response to medical emergencies
- Response to show support to other units when patients are agitated to help deescalate patients in crisis.
- Counseled and mentored clients on substance use and life choices
- Treated clients and families with respect and dignity
- Applied interventions with clients wanting to leave against medical advice (AMA)
- Administered PPD and IM injections according to protocol
Store Manager
DD's Discount
Los Angeles, CA
06.2014 - 01.2018
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Assistant Manager
The Children's Place
Los Angeles, CA
05.2007 - 04.2013
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Associate of Science - Psychiatric Technology
San Bernardino Valley College
San Bernardino, CA08.2021
Skills
- Team leadership and coaching
- Training and Development
- Patient Care
- Therapeutic Exercise
- ADLs Assistance
- First Aid/CPR
- Medication Cart/Pass
- Conflict Resolution
Accomplishments
I am a Licensed Psychiatric Technician. While in my program I was the Class President. I lead study groups, kept the class motivated, and represented students who came across unfair acts. I aided the director of the program with sending out announcements to the class. It was also with great pleasure that I planned and executed our class graduation.
Certification
- Associate In Science in Psychiatric Technician (Certificate)
Timeline
Psychiatric Technician
Del Amo Behavioral Health System
11.2021 - Current
Store Manager
DD's Discount
06.2014 - 01.2018
Assistant Manager
The Children's Place
05.2007 - 04.2013
Associate of Science - Psychiatric Technology
San Bernardino Valley College
- Associate In Science in Psychiatric Technician (Certificate)
Similar Profiles
GABRIELLA GONZALESGABRIELLA GONZALES
Registered Nurse at Del Amo Behavioral Health SystemRegistered Nurse at Del Amo Behavioral Health System
Jeremy JamesJeremy James
Dietary Aide at Del Amo Behavioral Health SystemDietary Aide at Del Amo Behavioral Health System
Adriana CastroAdriana Castro
Charge Nurse at Del Amo Behavioral HospitalCharge Nurse at Del Amo Behavioral Hospital