Summary
Overview
Work History
Education
Skills
GOAL
Timeline
Generic

Kecia Jones

Fayetteville,Georgia

Summary

Dynamic and results-driven Orthodontic Professional with 23 years of hands-on experience in clinical care, treatment planning, patient consultation, and orthodontic lab operations. Proven ability to communicate complex procedures, coordinate multi-step treatments, and build lasting relationships with patients and teams. Eager to leverage deep industry knowledge and interpersonal strengths in a sales role supporting orthodontic practices and product adoption.

Overview

17
17
years of professional experience

Work History

Orthodontic Assistant / Treatment Coordinator / Insurance Coordinator / Lab Technician

Smile Studio Orthodontics
04.2008 - Current
  • - Assisted with wire adjustments, bracket placements, impressions, and consultations, contributing to efficient, high-quality patient care.
  • - Conducted over 300 consultations, effectively presenting treatment plans and financial options—resulting in an 87% increase in patient acceptance rates.
  • - Managed insurance verification and claim processes, boosting approval rates by 93% through accurate submissions and patient education.
  • - Fabricated custom aligners and retainers using 3D printing technology, ensuring high precision and product quality.
  • - Trained new staff on office protocols, patient engagement, and clinical procedures.
  • - Played a critical role in the practice’s reputation for exceptional patient service and smooth operations.

Education

Certificate - Dental Assisting

Advance Career Training
Riverdale, GA
10.2000

Skills

  • - In-depth knowledge of orthodontic treatments, appliances, and patient care
  • - Experienced in patient consultations and financial presentations
  • - Excellent communication, persuasion, and relationship-building skills
  • - Skilled in treatment planning, scheduling, and case coordination
  • - Technical proficiency with Dolphin Management, Dolphin Imaging, and 3D lab printers
  • - Collaborative, adaptable, and goal-oriented team player
  • Effective team leadership
  • Building professional connections
  • Inventory control
  • Verbal and written communication

GOAL

Now pursuing a career in Orthodontic Sales with Ormco to help practices access innovative solutions and achieve better patient outcomes through product knowledge, hands-on experience, and strong communication.

Timeline

Orthodontic Assistant / Treatment Coordinator / Insurance Coordinator / Lab Technician

Smile Studio Orthodontics
04.2008 - Current

Certificate - Dental Assisting

Advance Career Training

Similar Profiles

  • Corinne Simms

    Corinne SimmsCorinne Simms

    Multi-specialty Dental Assistant at Let's Smile! Orthodontics For All, Dentistry For ChildrenMulti-specialty Dental Assistant at Let's Smile! Orthodontics For All, Dentistry For Children

  • Destiny Epting

    Destiny EptingDestiny Epting

    Dental Assistant at Make A Smile - Children's Dental, Orthodontics, Endodontics, Oral SurgeryDental Assistant at Make A Smile - Children's Dental, Orthodontics, Endodontics, Oral Surgery

  • Yannell Matson

    Yannell MatsonYannell Matson

    Treatment Coordinator at Smile Savers OrthodonticsTreatment Coordinator at Smile Savers Orthodontics

  • Kala Ward

    Kala WardKala Ward

    Compliance Specialist at Capstone Media GroupCompliance Specialist at Capstone Media Group

  • Brenda Titshaw

    Brenda TitshawBrenda Titshaw

    Bartender at Southern Roots TavernBartender at Southern Roots Tavern

CREATE PROFILE