Kecia Reid
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Aldis, excelling in cash handling accuracy and fostering positive customer experiences. Proven ability to enhance satisfaction through effective communication and teamwork, while maintaining a clean and safe environment. Committed to upholding high standards and implementing efficient solutions.
Overview
6
6
years of professional experience
Work History
Store Associate
Aldis
07.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Participated in training sessions to stay updated on product information and company policies.
- Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
Environmental Technician
Mount Carmel East Hospital
01.2020 - 07.2022
- Ensured safe storage of chemicals through careful organization, labeling, and containment practices within designated areas.
- Participated in regular safety meetings to promote a culture of environmental stewardship and workplace safety within the organization.
- Worked with site to maintain compliance with applicable environment regulations.
- Reduced hazardous waste generation through implementing effective waste minimization strategies.
Environmental Services Housekeeper
Wesley Ridge Senior Community
03.2019 - 01.2022
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Education
GED -
Turro College
New York, NY01-2016
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
Timeline
Store Associate
Aldis
07.2022 - Current
Environmental Technician
Mount Carmel East Hospital
01.2020 - 07.2022
Environmental Services Housekeeper
Wesley Ridge Senior Community
03.2019 - 01.2022
GED -
Turro College
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