Highly experienced and passionate business manager with 26 years of delivering superior leadership and memorable experiences. Known for driving solutions using data, analytics, metrics, and creativity. A service-obsessed team player with a track record of purposefully collaborating with leadership, vendors, and team members to deliver best-in-class experiences. Proficient in Lean Manufacturing, production management, project management, and continuous improvement methodologies. Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.