Kedar Hunter
Jamaica
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Bachelor’s degree from Stony Brook University in Multiple Disciplinary Studies covering the concentrations of Health Science, Sociology and History. Clinical experience with Bronx Works Drop-in Center as an Activity Specialist where the position consisted of many duties ranging from facilitating group activities and collaborating with outside agencies for community volunteer work; engaging clients with various educational groups. Has experience working for Logistics at Sunrise Medical Laboratories, the position consisted of transporting different specimens to the lab, also delivered medical supplies to various medical sites. Has experience Instructing painting classes with over 300 different people, ages ranging from toddlers to adults.
Overview
11
11
years of professional experience
Work History
Service Coordinator
Community Access
New York, NY
08.2024 - Current
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Coordinated and monitored service activities to confirm work met all requirements.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Developed comprehensive service plans for clients, leading to improved satisfaction and retention.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Assessed customer needs and developed solutions to meet needs.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Communicated with clients and service providers to provide updates on work progress.
- Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Service Coordinator
Community Access
New York, NY
08.2024 - Current
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Coordinated and monitored service activities to confirm work met all requirements.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Developed comprehensive service plans for clients, leading to improved satisfaction and retention.
Paint Instructor
Hearts Deck
Brooklyn, NY
02.2017 - Current
- Increased business clientele through positive feedback.
- Properly instruct class ranging from about 10-40 people on how to properly paint different pictures on canvas.
- Capable of time management, crowd management, and also great communication skills.
- Performed in different environments.
- Can be flexible and quickly adapt in order to work at various locations because each painting event can be held at different venues.
- Digital art design.
Activity Specialist
BronxWorks The Living Room
Bronx, NY
08.2022 - 12.2023
- Operated with CARES software data base system to further assist clients by updating their Narcan training status/ current housing status’.
- Facilitate activities for clients of 'The Living Room' drop-in center of Safe Haven on different topics geared to educate, counsel, and support clients in their efforts toward ending their homelessness.
- Collaborate with outside organizations to recruit experts in various fields who can present in group activities.
- Organize Bi-monthly field trips that are educational/recreational.
- Coordinate group services that are facilitated for the Living Room by outside organizations.
- Coordinate client advisory groups including sign-in sheets, and progress notes in AWARDS database.
- Communicate all client’s issues with direct supervisor and social service staff.
- Maintain familiarity with program resources available on and off-site.
- Participate in regular case conferences with clients and service providers as required.
- Complete program reports on monthly basis, or more frequently as required.
- Conduct field work.
- Assemble monthly calendars operating with Excel, MS word, and PowerPoint.
Labor Worker
Sunrise Medical Laboratories
Hicksville, NY
10.2016 - 11.2020
- Managed over 20 different accounts per day while on call.
- Collects, secures and transports samples from physician offices to laboratory.
- Ensures proper care use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
- Respects and maintains confidentiality of all information being picked up or dropped off.
- Follows all safety, infection control and blood borne pathogen guidelines.
- Keeps vehicle clean and reports all malfunctions to supervisor.
- Maintains safe driving habits by abiding to all laws.
- Worked in lab as specimen sorter/counter.
Facility Operations Team Member
Lifetime Fitness
Syosset, NY
07.2016 - 06.2017
- Completed light and heavy cleaning within assigned rotation schedule.
- Managed to recover 30 missing item assignments.
- Performed various indoor and outdoor tasks.
- Built relationships with members by providing them with top-notch customer service.
- Ensured operations projects and tasks did not interfere with member experience.
- Washed, folded and stocked member towels.
Concierge
Stony Brook Hospital, TVR Communications
Stony Brook, NY
05.2014 - 09.2014
- Operated Point-of-Sales system for automated order taking, handling over 80 transactions daily.
- Trouble-shoot and repaired TVR Communications interactive television.
- Supplied equipment in occupied patient rooms, nursing stations, and common areas.
- Assisted patients and customers in completing purchases and transactions; minor bookkeeping.
- Updated and maintained patients’ profile and account information.
Education
Bachelor of Arts and Sciences - Multidisciplinary Studies, Health Science, Sociology, History
Stony Brook University
Stony Brook, NY05.2016
Skills
- Classroom management
- Effective Communication
- Clinical Skills
- Data Entry
- Child development
- Classroom setting instructor
- Worked in medical setting
- Leadership
- Problem solving
- AWARDS/ CAPS software efficient
- Client advocacy
- Team leadership
- Resource utilization
Timeline
Service Coordinator
Community Access
08.2024 - Current
Service Coordinator
Community Access
08.2024 - Current
Activity Specialist
BronxWorks The Living Room
08.2022 - 12.2023
Paint Instructor
Hearts Deck
02.2017 - Current
Labor Worker
Sunrise Medical Laboratories
10.2016 - 11.2020
Facility Operations Team Member
Lifetime Fitness
07.2016 - 06.2017
Concierge
Stony Brook Hospital, TVR Communications
05.2014 - 09.2014
Bachelor of Arts and Sciences - Multidisciplinary Studies, Health Science, Sociology, History
Stony Brook University
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