Kedar Kulkarni
South Plainfield,NJ
Summary
Visionary cloud and AI leader with 25+ years of experience driving customer success, enterprise modernization, and cloud adoption at scale. Proven ability to architect customer success frameworks, lead high-performing technical teams, and accelerate value realization through scalable, repeatable solutions. Deep expertise in aligning cloud strategies with customer outcomes, building centers of excellence, and guiding enterprise clients through complex digital transformations. Trusted by Fortune 100 clients to solve high-stakes business problems and deliver innovation with measurable impact.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Head – Technical Sales
IBM
01.2025 - Current
- Direct a team of 40+ technical sales experts to drive adoption of IBM’s data platform, resulting in a 22% YoY increase in AI solution adoption and $110M in influenced revenue
- Architected scalable, customer-centric solution frameworks aligned to client AI/data needs, reducing sales cycle time by 30%
- Partnered cross-functionally with product and marketing to increase customer satisfaction by 18%
- Delivered tailored demos and solution sessions that increased platform utilization by 40%
- Mentored early-career professionals, strengthening IBM’s long-term technical talent pipeline
Regional Leader – Client Engineering
IBM
01.2021 - 01.2025
- Directed a team of AI SMEs to deliver MVPs for strategic clients, unlocking $60M+ in deal acceleration
- Increased clients buy-in by 35% through high-impact, scalable prototypes
- Developed success playbooks for reuse across multiple verticals
- Served as trusted advisor to executive clients, linking AI innovation to business value
Leader, Customer Success – US Consumer Travel & Distribution
IBM
01.2021 - 06.2021
- Led customer success engagements in the Consumer, Travel & Distribution sector, generating $15M in incremental cloud revenue
- Implemented hybrid cloud strategies that reduced client operational costs by 25%
- Created reusable onboarding playbooks, improving time-to-adoption
- Boosted NPS by 20% through consultative, value-led engagements
IBM Garage Solution Leader – Application & Integration Modernization
IBM
03.2017 - 01.2021
- Led hybrid cloud modernization efforts driving $45M in cloud migration pipeline
- Partnered with business stakeholders across verticals to execute 20+ successful migrations
- Advocated design thinking to align modernization with business goals
Offering Manager & Architect – Cloud Client Adoption
IBM
08.2015 - 01.2017
- Defined global cloud strategies that improved onboarding efficiency by 30%
- Standardized services across markets, cutting errors by 25%
- Accelerated time-to-adoption by 40% through coordinated product/service rollout
Enterprise Architect – Cloud Solutions
IBM
05.2010 - 07.2015
- Led multi-platform cloud transformations for Fortune 500 clients worth $70M+
- Created enterprise-level roadmaps addressing technical, process, and organizational change
- Advised C-level stakeholders on strategy-to-execution success pathways
Senior Technical Product Manager
Symantec
02.2008 - 05.2010
- Developed 3 major product launches, boosting retention by 22%
- Unified development and GTM efforts for consistent delivery
SOA Architect
IBM
11.2002 - 12.2007
- Delivered high-uptime SOA architectures across diverse platforms with 40% efficiency gains
Education
Post Graduate Program in Artificial Intelligence - Artificial Intelligence
UT Austin
Austin, TX03-2025
MBA -
Indian Institute of Management
India06-2011
Skills
Customer Success Strategy
Cloud Adoption & Hybrid Cloud Solutions
AI & Data Platform Modernization
Technical Sales & Pre-Sales Engineering
Scalable Framework Design & Delivery
MVP Development & Enterprise Modernization
Leadership & Team Development
Cross-Functional Collaboration
Strategic Product Planning
Executive Stakeholder Engagement
Accomplishments
Publications
· Method and Apparatus for Standards-based Administration of Software Products using Web Services
· IBM Message Service Clients RAD – Using a Multilanguage Messaging Service with WebSphere
Certification
· AWS Cloud Quest: Cloud Practitioner
· Manage the Business
· watsonx.governance Technical Sales Intermediate
Timeline
Regional Head – Technical Sales
IBM
01.2025 - Current
Regional Leader – Client Engineering
IBM
01.2021 - 01.2025
Leader, Customer Success – US Consumer Travel & Distribution
IBM
01.2021 - 06.2021
IBM Garage Solution Leader – Application & Integration Modernization
IBM
03.2017 - 01.2021
Offering Manager & Architect – Cloud Client Adoption
IBM
08.2015 - 01.2017
Enterprise Architect – Cloud Solutions
IBM
05.2010 - 07.2015
Senior Technical Product Manager
Symantec
02.2008 - 05.2010
SOA Architect
IBM
11.2002 - 12.2007
Post Graduate Program in Artificial Intelligence - Artificial Intelligence
UT Austin
MBA -
Indian Institute of Management
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