Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KEDESHA Chambers

Denver,CO

Summary

Expert in vendor relations and workforce training, consistently achieving high customer satisfaction ratings. Analytical skills and dedication to process improvement enhance efficiency and quality assurance in service delivery. Proven Shift Leader adept at executing initiatives that align with organizational mission and values while fostering a positive workplace culture. Committed to operational safety and implementing strategies that meet and exceed performance targets.

Overview

15
15
years of professional experience

Work History

Dispatcher/Invoicing Assistant

UNFI, United Natural Foods
Denver, CO
05.2024 - Current
  • Verified driver credentials before route assignments to ensure compliance.
  • Conducted training sessions for new hires on emergency response protocols.
  • Organized delivery paperwork, including manifests and packing slips, for efficient processing.
  • Updated records of driver locations and delays to maintain operational efficiency.
  • Ensured adherence to safety regulations and company policies during operations.
  • Coordinated with dispatchers to optimize delivery schedules and resource allocation.
  • Utilized computer systems for address location, estimated times, and directions.
  • Provided timely order updates to customers to enhance communication.

Back up Receiver

Sprouts Farmers Market Inc, Grocery
Castle Rock, CO
03.2023 - 05.2024
  • Managed time efficiently, maintaining high productivity levels.
  • Operated forklift to safely move large shipments between warehouse and store locations.
  • Collaborated with warehouse staff for timely delivery of goods.
  • Maintained accurate inventory levels and completed daily cycle counts.
  • Processed returned merchandise per company policy, ensuring proper product condition.
  • Assisted customers in locating items on shelves or in backroom storage.
  • Inspected incoming shipments for damages and verified against invoices.
  • Coached new staff on shipping and receiving procedures.

Shift Supervisor/Operations Manager

CVS Health
Berkeley, CA
03.2013 - 01.2023
  • Streamlined daily operational plans to enhance production schedules and workflow efficiency.
  • Maintained inspection-ready areas to ensure compliance with product guidelines.
  • Inspected incoming supplies for adherence to specifications and quality standards.
  • Fostered performance-driven culture by promoting talent and recognizing achievements.
  • Trained employees on effective work procedures, increasing efficiency across teams.
  • Set up and maintained machines for optimal performance meeting production targets.
  • Executed opening and closing duties, ensuring seamless business operations.
  • Implemented safety protocols, achieving zero hazards during all shifts.

Parts Manager

AutoZone
Sparks, NV
07.2021 - 10.2021
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Received, examined and reshelved returned parts.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Maintained positive customer service ratings for 5 consecutive months by effectively delivering personable client relations.
  • Gathered pertinent information to place orders for customers process to the right department, so customers and vendors can make orders come in on time for our customers and mechanics.

Cashier/ Produce and Dairy Stocker

Trader Joe's
Berkeley, CA
05.2010 - 09.2012
  • Welcomed customers and assisted in locating specific store items.
  • Processed over 400 transactions daily with exceptional accuracy.
  • Trained new employees on cashiering, stock procedures, and customer service best practices.
  • Scanned purchases to support sales processes and reduce customer wait times.
  • Resolved issues with cash registers, card scanners, and printers to maintain operational efficiency.
  • Inspected returned items for wear or damage per company policy.
  • Promoted item options to drive sales and encourage add-on purchases.
  • Maintained cleanliness by wiping down counters and completing recovery tasks.

Education

Certificate - Windows

The Career Center
Yonkers, NY
4 2001

High School Diploma -

ST Elizabeth Technical High School
ST Elizabeth Jamaica
06-1998

Some College (No Degree) - Culinary Arts

The Art Institute of San Francisco
San Francisco, CA

Some College (No Degree) - Fashion Design

Holy Wood Fashion & Design
Kingston Jamaica

Skills

  • Customer-oriented
  • Vendor Relations
  • Detail Focused
  • Safety awareness
  • Hiring and training
  • Cash handling ability
  • Quality assurance controls
  • Process improvement strategies
  • Workforce training
  • Multidisciplinary collaboration
  • Continuous improvements
  • Experienced in supervisor operations
  • Analytical and Critical Thinking

Languages

English
Professional
Jamaica Dialect
Professional

Timeline

Dispatcher/Invoicing Assistant

UNFI, United Natural Foods
05.2024 - Current

Back up Receiver

Sprouts Farmers Market Inc, Grocery
03.2023 - 05.2024

Parts Manager

AutoZone
07.2021 - 10.2021

Shift Supervisor/Operations Manager

CVS Health
03.2013 - 01.2023

Cashier/ Produce and Dairy Stocker

Trader Joe's
05.2010 - 09.2012

Certificate - Windows

The Career Center

High School Diploma -

ST Elizabeth Technical High School

Some College (No Degree) - Culinary Arts

The Art Institute of San Francisco

Some College (No Degree) - Fashion Design

Holy Wood Fashion & Design

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