Kedisha Crawford-Williams
Lemon Grove,CA
Summary
Skilled in coordinating complex travel arrangements and handling ticketing for various transportation modes. Experience includes managing reservations, providing customer service, and resolving issues efficiently to ensure smooth travel experiences. Strong communication skills and adept at leveraging technology for booking and adjustments. Contributed to increased customer satisfaction through proactive problem-solving and attention to detail in previous roles.
Overview
7
7
years of professional experience
Work History
Line Cook
Chase Sapphire Lounge
San Diego, California
10.2024 - Current
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Cooked multiple orders simultaneously during busy periods.
- Communicated effectively with other staff members regarding orders and menu changes.
Line Cook
Playa Miami
Miami Beach, Florida
04.2024 - 10.2024
- Ensured that all dishes were prepared according to recipe specifications.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Cooked multiple orders simultaneously during busy periods.
Front Desk Clerk
My Place Hotel
Green Bay, Wisconsin
01.2022 - 06.2022
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
- Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
Receptionist
Terra Caribbean
Grenada, West Indies
03.2021 - 10.2021
- Provided administrative support to real estate agents, including scheduling appointments and maintaining databases.
- Organized and maintained filing systems for documents related to real estate transactions.
- Responded to inquiries from potential buyers and tenants regarding properties for sale or rent.
- Processed payments from clients, ensuring that all financial transactions were accurate and up-to-date.
Customer Service Agent
LIAT 1974 LTD
Grenada, West Indies
08.2018 - 11.2020
- Greeted passengers and provided information about departure and arrival times.
- Provided assistance to passengers with special needs such as wheelchairs or unaccompanied minors.
- Performed check-in procedures for both domestic and international flights.
- Checked luggage for proper weight distribution according to aircraft specifications.
- Verified passenger documentation ensuring compliance with applicable laws and regulations.
Education
Certificate of Completion - CNA, EKG , Phlebotomy
Heart Saver NY Medical Training Center
Brooklyn, NY01-2024
Associate of Arts - Business Studies
T.A Marryshow Community College
Grenada, West Indies 06-2016
High School Diploma -
St Joseph’s Convent
Grenada, West Indies 06-2014
Skills
- Strong Organization
- Calm and professional demeanor
- Coordination and effective communication
- Shift flexibility
- Computer proficiency
- Accurate data entry
- Knowledgeable in airline reservation system
- Knowledgeable of FAA and TSA regulations
References
- Calvin Randolph
- Russle Estes
Timeline
Line Cook
Chase Sapphire Lounge
10.2024 - Current
Line Cook
Playa Miami
04.2024 - 10.2024
Front Desk Clerk
My Place Hotel
01.2022 - 06.2022
Receptionist
Terra Caribbean
03.2021 - 10.2021
Customer Service Agent
LIAT 1974 LTD
08.2018 - 11.2020
Certificate of Completion - CNA, EKG , Phlebotomy
Heart Saver NY Medical Training Center
Associate of Arts - Business Studies
T.A Marryshow Community College
High School Diploma -
St Joseph’s Convent