Atikah Ali
Overview
5
5
years of professional experience
Work History
E-ZPass Image Review Clerk
TransCore PRWT Services, INC.
12.2023 - Current
- Skilled in auditing images and accurately identifying vehicle license plate data across various jurisdictions, including the United States, US Territories, Canadian Provinces, and US Government vehicles
- Demonstrates the ability to uphold a high level of precision in image identification, achieving an error rate of below 2%, while consistently meeting prescribed daily review rate objectives
- Efficient in monitoring image quality and providing feedback to supervisors to ensure deviations from norms are addressed promptly.
Lead Console Operator
Securitas Security Services at PSEG
01.2022 - 09.2023
- Facilitate the monitoring of more than 150 facilities across the United States listed on the Department of Homeland Security's Critical Infrastructure Plan (C.I.P) from the Enterprise Security Command Center (ESCC)
- Collaborates closely with law enforcement, local management, and PSEG Corporate Security's Duty Officer (ODO) to synchronize responses to security incidents
- Aids in compiling data crucial for investigations of highly confidential and sensitive matters, which may involve access control logs and CCTV recordings
- Addressed minor issues with access control and CCTV systems promptly, troubleshooting and escalating as needed; as discovered through performing monthly virtual inspections of CCTV equipment to ensure video systems are connected and working correctly
- Coordinating maintenance and repair activities for access control and CCTV systems with security integrator staff at all PSEG locations
- Responsible for ensuring the integrity and proper operation of all installed security systems, including badge readers, alarm systems, cameras, CCTV, DVRs, exterior and interior lighting, and emergency exit doors
- Conducting employee training and supervising tasks for optimal efficiency.
Shift Supervisor
Guardian Security Services INC. at McCarter & English, LLP
10.2019 - 08.2022
- Conducted comprehensive training for new staff, emphasizing productivity and efficiency best practices
- Implemented stringent security measures to ensure the safety and integrity of the premises by locking and securing all doors at the conclusion of each shift
- Collaborated with building engineers to meticulously maintain the functionality and reliability of our fire alarm systems, conducting system-wide tests on a monthly basis
- Performed regular, hourly tours of McCarter & English Law Firm, which spans across 15+ floors, ensuring the security and compliance of the entire facility
- Exemplified a commitment to safeguarding the well-being of law firm employees and property through rigorous oversight of employee badge access and meticulous registration of visitor check-ins and check-outs
- Diligently adhered to post orders by documenting hourly building activity, proactively investigating any incidents, and promptly delivering comprehensive incident reports when necessary.
Security Officer
Securitas Security Services at Multiple Locations
12.2018 - 10.2019
- Ensured the security of non-visual surveillance areas within the arena during sports and concert events by implementing stringent access control measures
- Upheld the safety of visitors and special event performers through the operation of metal detector equipment and handheld wands during visitor check-ins, maintaining a secure and welcoming environment
- Safeguarded event attendees by conducting thorough bag checks, effectively preventing the entry of prohibited items into the arena, prioritizing the safety of all attendees.
Education
High school diploma -
Newark Collegiate Academy
Esthetician License -
Christine Valmy International Cosmetology & Esthetics School
Skills
- Communication skills (both written and verbal)
- Problem solving and critical thinking
- Creativity and innovation
- Adaptability and flexibility
- Teamwork and collaboration
- Time management and organization
- Fast Learner
- Detail Oriented
- Visual Acuity
- Content evaluation
- Collaborative Teamwork
Timeline
E-ZPass Image Review Clerk
TransCore PRWT Services, INC.
12.2023 - Current
Lead Console Operator
Securitas Security Services at PSEG
01.2022 - 09.2023
Shift Supervisor
Guardian Security Services INC. at McCarter & English, LLP
10.2019 - 08.2022
Security Officer
Securitas Security Services at Multiple Locations
12.2018 - 10.2019
High school diploma -
Newark Collegiate Academy
Esthetician License -
Christine Valmy International Cosmetology & Esthetics School
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