KEDRA BROWN
706 Rue Michelle Street, Baker,Louisiana
Summary
Goal -oriented Office Manager polished in identifying and implementing process improvements with 18+ years of experience. Provides confidential support to senior and high-level officials to ensure compliance with company objectives and collaborates well with all organizational levels. Offers expertise in time management and communications across various levels of personnel and management.
Overview
15
15
years of professional experience
Work History
Office Manager
COMPASS GROUP
Baton Rouge, Louisiana
08.2009 - 02.2021
- Handled all new hire procedures; onboarding, orientation, background check, and drug test screening.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
- Resolve customer complaints or answer customer questions regarding policies and procedures.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled payroll, scheduling, and managed timely and effective allocation of resources and calendars.
- Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
- Created training program for new office employees, decreasing training time 30%.
Administrative Assistant II
SHAW ENVIRONMENTAL & INFRASTRUCTURE, INC
Baton Rouge, Louisiana
09.2005 - 04.2009
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Maintained inventory in supply closet to prevent shortages.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Arranged travel and hotel accommodations for international and domestic business meetings and trips.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Directed customer communication to appropriate department personnel.
Education
Bachelor of Arts - Political Science
Southern University, Agricultural & Mechanical College
Skills
- Accounts Payable/Receivable
- Invoicing & Billing
- File & Data Retrieval Systems
- Scheduling & Calendar Management
- Detailed Oriented
- Problem Solving
- Team Building & Supervision
- Multitasking
- Bookkeeping & Payroll Management
- Microsoft Office: Access, Excel, Word, Powerpoint, Visio, & Outlook
Timeline
Office Manager
COMPASS GROUP
08.2009 - 02.2021
Administrative Assistant II
SHAW ENVIRONMENTAL & INFRASTRUCTURE, INC
09.2005 - 04.2009
Bachelor of Arts - Political Science
Southern University, Agricultural & Mechanical College
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