Kedrah Perritt
Madison
Summary
Friendly and goal-driven sales professional with over 7 years of experience building strong relationships, growing key accounts, and helping customers find the right solutions for their business. Skilled at making connections, understanding client needs, and creating customized strategies that lead to long-term success. Known for being reliable, easy to work with, and always focused on delivering value, whether it’s through smart pricing, smoother ordering, or expanding a customer’s product mix. Comfortable juggling priorities, managing a territory, and staying one step ahead in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Business Consultant
Staples Business
07.2023 - Current
- Manage a high-volume sales territory, maintaining and growing relationships with mid-market business accounts.
- Drive new business development through cold calling, prospecting, and referrals.
- Conduct client needs assessments and present tailored solutions to reduce procurement costs and streamline purchasing.
- Develop and deliver customized pricing proposals and product bundles based on customer order history and company goals.
- Serve as the primary point of contact for account setup, onboarding, and ongoing customer support.
- Provide product education and training, including navigation of online ordering platforms and payment portals.
- Analyze purchasing trends and usage data to identify cost-saving opportunities and improve client retention.
- Use CRM tools (e.g., Salesforce, Microsoft Teams) to track pipeline activity, manage follow-ups, and document interactions.
- Promote limited-time offers and incentive programs to increase average order size and customer loyalty.
- Maintain deep knowledge of industry trends, competitor pricing, and internal product offerings to position value effectively.
Inside Technology Account Executive
Staples Advantage
11.2019 - Current
- Learned customer needs and desires to suggest specific product options.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Assessed sales statistics to improve strategy and meet quotas.
- Negotiated and closed deals with minimal oversight.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Cross-sold additional products and services to purchasing customers.
Technology Account Consultant
Staples Advantage
01.2017 - 11.2019
- Developed bid proposals with itemized costs for clients to review and approve before beginning work on technology projects.
- Communicated with clients and teammates to gather information regarding project budgets, schedules and objectives and optimize plans.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Account Manager, Inside Sales
Staples Advantage
01.2016 - 01.2017
- Cultivated and strengthened customer relationships to drive revenue growth.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Contacted new and existing customers to discuss product and service solutions.
- Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Investigated sales and service issues to provide successful resolutions.
- Liaised between outside sales representatives and accounts to optimize customer service.
Education
Associate of Arts - Photography
Daytona Beach Community College
05.2012
Skills
- Sales Closing
- Post-Sales Support
- Product Merchandising
- Technology Knowledge
- Building and maintaining long-term client relationships
- Identifying customer needs and delivering tailored solutions
- Territory development and strategic account growth
- Communicating clearly and professionally across all levels
- Managing pricing, ordering, and vendor coordination
- Staying organized and responsive in fast-paced environments
Timeline
Business Consultant
Staples Business
07.2023 - Current
Inside Technology Account Executive
Staples Advantage
11.2019 - Current
Technology Account Consultant
Staples Advantage
01.2017 - 11.2019
Account Manager, Inside Sales
Staples Advantage
01.2016 - 01.2017
Associate of Arts - Photography
Daytona Beach Community College
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