Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Self-motivated Administrator that brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Account Manager accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Hi, I’m
Kedranea Addison
ADMINISTRATOR
Sulphur,LA
Summary
Overview
5
years of professional experience
1
Certification
Work History
Air Force
Administrator
05.2022 - Current
Job overview
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Managed company schedule to coordinate calendar and arrange travel.
- Reduced overhead costs through careful budget management and resource allocation.
- Entered and maintained departmental records in company database.
- Developed effective improvement plans in alignment with goals and specifications.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Improved employee productivity with effective time management strategies for daily tasks.
Rooted Connections
Account Manager
01.2024 - 03.2024
Job overview
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Communicated product quality and market comparisons by creating sales presentations.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Anticipated clients' needs by staying in touch on regular basis.
- Consistently exceeded quotas by leveraging an extensive network of contacts within target industries.
- Facilitated business by implementing practical networking techniques.
- Handled 500 of clients and brought in 100's of new accounts.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Best
Unarmed Security
05.2022 - 03.2023
Job overview
- I would seat the fans and direct them at the Saints and Pelicans games in New Orleans
- Also, I made sure the fans followed the rules and governed themselves accordingly.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Circle K
Customer Service Representative
06.2021 - 08.2021
Job overview
- I was a cashier, stocked snacks, cleaned store, and cooked/ put out hot food
- I also have my liquor license
- In such a short time there, the manager wanted to promote me to an assistant manager because I was trustworthy, I took the open shifts, and I was a great team member.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
Walmart
Stocker/ Customer Service Representative
06.2019 - 08.2019
Job overview
- I had to stock fresh produce and keep the sales floor organized
- I also had to greet and make sure the customers needs were satisfied
- I received a certificate of acknowledgment for getting a 3/3
- I greeted, helped, and thanked the customer that was an employee of the company.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Created and enforced detailed organization processes to increase quality and service standards.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Kept work areas neat, clean and free from debris.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Central Methodist UniversityFayette, MO
Bachelor of Science from Criminal Justice
05.2022
University Overview
- Honors: Honors program
- Minor: Business Administration
- Received the Veterans rope because I’m a new member of the Air Force Reserves.
- GPA: 3.4
- Professional Development: Police Ride Along
- Extracurricular Activities: Women's Basketball Team
- Fab Four Finalist
Cowley CollegeArkansas City, KS
Associate’s Degree from Business Administration
05.2019
University Overview
- Honors: Honors Society
- GPA: 3.3
- Greg Monroe Scholarship Recipient
- Professional Development: [Subject]
- Extracurricular Activities: Basketball and Track and Field
- Elected Captain of the Women's Basketball Team
Skills
- Active listener, great communicator, efficient with computers, excellent customer service skills, leader, problem solving, time management, physically fit, hard working
- Decision-Making
- Record preparation
- Business Administration
- Team Collaboration
- Data Confidentiality
- Administrative Support
- Office Management
- MS Office
- Goal Setting
- Office Administration
- Timesheet Processing
- Customer Service
Awards And Acknowledgements
Awards And Acknowledgements
- Player of the Year for basketball in Junior College
- Made the Fab Four for senior year in college 2022
- Recent Graduate from Basic Military Training for the Air Force and in the Reserves as an Administrator
- Principle’s Award in High School| 2017
- Graduated Cum Laude in high school with a 3.8 G.P.A.
Certification
- Administrative Training - 2 months
- Business Administration Training - 3 years
- Criminal Justice Training - 1 year
- CPSP - Certified Professional Sales Person
Watch/play sports, watching tv, reading, family time
Watch/play sports, watching tv, reading, family time
I'm currently looking to tryout for the Air Force Women's basketball team. I love watching sports such as: basketball, soccer, volleyball, track, football, and hockey sometimes. I also love to play basketball, volleyball and run track. As far as television, I love to watch crime, action, comedy, science fiction, and romance shows and movies. Lastly, I love reading romance books and spending quality time with the people I love.
Quote
"When you want to SUCCEED as bad as you want to BREATHE then you'll be SUCCESSFUL."
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsPaid time offWork from home optionStock Options / Equity / Profit SharingPersonal development programs401k matchTimeline
Account Manager
Rooted Connections
01.2024 - 03.2024
Administrator
Air Force
05.2022 - Current
Unarmed Security
Best
05.2022 - 03.2023
Customer Service Representative
Circle K
06.2021 - 08.2021
Stocker/ Customer Service Representative
Walmart
06.2019 - 08.2019
Central Methodist University
Bachelor of Science from Criminal Justice
Cowley College
Associate’s Degree from Business Administration
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