Ariel Nelson
Russellville,AR
Summary
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver.
Completed 40+ hrs in Quality Control department at Conagra Brands
High-energy Trainer familiar with establishing clear training plans and putting together useful support materials to promote advancements in learning
Resourceful Backup Lead recognized for high productivity levels and ability to complete tasks efficiently.
Overview
5
5
years of professional experience
Work History
Back up Lead Sanitation/ CSD Trainer/Forklift Operator
Conagra Brands
Russellville , AR
02.2023 - Current
- Conducted daily plant sanitation and cleaning activities to ensure a safe work environment.
- Performed detailed inspections of production equipment for dirt, dust, and other contaminants.
- Monitored production processes to ensure that quality standards were met, and documented the results of inspections.
- Developed corrective action plans based on findings from investigations and audits.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Adapted teaching methods according to the needs of individual learners or groups.
- Identifying opportunities for process improvements to increase efficiency and reduce costs associated with the customer service function.
- Working closely with senior management to develop customer service standards that align with organizational goals.
- Monitored production processes to identify potential quality issues, and recommend solutions.
- Ensured that all materials meet the required specifications before releasing them for use in production.
- Unloaded incoming supplies and placed them into designated storage areas with a forklift, walkie, and frog.
- Organized warehouse space for maximum efficiency, ensuring that all items were labeled correctly and stored securely.
Food Service Worker
Texas Roadhouse
Conway , AR
11.2021 - 12.2023
- Assisted management in developing marketing strategies to promote the restaurant's services.
- Provided excellent customer service to all patrons in a timely manner.
- Trained new staff members on proper serving techniques, customer service practices, and safety protocols.
- Trained new servers, sharing best practices and company standards.
Customer Service Representative
Walmart
Russellville , AR
10.2019 - 09.2021
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Answered inbound calls, chats and emails to facilitate customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Health Promotion
University of Central Arkansas
Conway, AR05-2027
Completed - Dental Assisting
Conway Accelerated Dental
Conway , AR12-2022
High School Diploma -
Russellville High School
Russellville, AR05-2021
Skills
- Lesson Planning
- Curriculum Planning
- Course Planning
- New Hire Training
- Training initiatives
- Line Management
- Quality Assurance Controls
Timeline
Back up Lead Sanitation/ CSD Trainer/Forklift Operator
Conagra Brands
02.2023 - Current
Food Service Worker
Texas Roadhouse
11.2021 - 12.2023
Customer Service Representative
Walmart
10.2019 - 09.2021
Health Promotion
University of Central Arkansas
Completed - Dental Assisting
Conway Accelerated Dental
High School Diploma -
Russellville High School