Kedrick Gray
Apopka,FL
Summary
An efficient farm hand capable of safely operating forklifts and hand trucks. Adept at collecting crop samples to determine time of harvest. Skilled at examining animals to detect illness, injury or disease. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date certificates.
Overview
2
2
year of professional experience
2
2
Certification
Work History
Cook
Wendys Restaurant
Apopka, FL
09.2022 - Current
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Shift Manager
Wendys Restaurant
Apopka, FL
08.2022 - Current
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Exercised composure under pressure and in escalated customer service scenarios.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Scheduled staff to establish adequate coverage during peak business hours.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
No Degree - Currently in School
Apopka High School
Apopka, FL05.2024
Skills
- Safe Food Handling Procedures
- Food Plating and Presentation
- Quality Assurance and Control
- Menu Planning
- Cleaning and Organization
- Food Preparation and Safety
- Proper Food Storage
- Critical Thinking
- Station Preparation
- Portion and Cost Control
- Kitchen Sanitation Management
- Timely Food Delivery
- Proper Food Temperatures
- Effective Planner
- Collaborative Relationships
- Reading Comprehension
Accomplishments
- Supervised team of 6 staff members.
Certification
- AGRICULTURE ASSOCIATE, AEST FLORIDA FARM BUREAU - 1/31/2023
- AGRICULTURE SPECIALIST, AEST FLORIDA FARM BUREAU - 4/11/2023
Timeline
Cook
Wendys Restaurant
09.2022 - Current
Shift Manager
Wendys Restaurant
08.2022 - Current
No Degree - Currently in School
Apopka High School
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