Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kedrick Jones

Olive Branch,MS

Overview

4
4
years of professional experience
1
1
Certification

Work History

Forge Press Operator

Dmc Power
Olive Branch, MS
10.2023 - Current
  • Operated forge press machinery to produce high-quality components efficiently.
  • Monitored production processes to ensure adherence to safety and quality standards.
  • Conducted routine maintenance on equipment to minimize downtime and enhance performance.
  • Collaborated with team members to streamline workflows and improve production output.

Call Center Representative

Dynata
Remote
08.2024 - 10.2025
  • Managed high-volume inbound calls to assist customers with inquiries and concerns.
  • Resolved customer issues efficiently, ensuring satisfaction and retention.
  • Documented interactions accurately in call tracking system for quality assurance.
  • Trained new employees on protocols and best practices for customer service excellence.

Line Cook

Southern Hands Family Dining
Olive Branch, MS
08.2022 - 10.2023
  • Maintained cleanliness and organization of kitchen workspace, adhering to health and safety standards.
  • Prepared and cooked menu items according to standardized recipes and presentation guidelines.
  • Operated kitchen equipment safely, including ovens, fryers, and grills, following operational protocols.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Bachelor of Arts - Accounting

University of Memphis
Memphis, TN
05-2027

High School Diploma -

Center Hill High School
Olive Branch, MS
05-2022

Associate of Arts - Accounting

Northwest Mississippi Community College
Senatobia, MS
05-2025

Skills

  • Metal forming
  • Machine maintenance
  • Problem-solving skills
  • Data entry
  • Customer support
  • Customer service
  • Accounting and bookkeeping
  • Accounts payable and receivable
  • Bank reconciliation
  • Bookkeeping
  • HIPAA compliance
  • Medical terminology knowledge

Certification

Medical Assistant

Languages

English
Native or Bilingual

Timeline

Call Center Representative

Dynata
08.2024 - 10.2025

Forge Press Operator

Dmc Power
10.2023 - Current

Line Cook

Southern Hands Family Dining
08.2022 - 10.2023

Bachelor of Arts - Accounting

University of Memphis

High School Diploma -

Center Hill High School

Associate of Arts - Accounting

Northwest Mississippi Community College
Kedrick Jones