Summary
Overview
Work History
Education
Skills
Languages
Interests
Quote
Timeline
Generic

Kee Htoo

Philadelphia,PA

Summary

Dynamic and dedicated professional with experience at Asian Palace Restaurant, excelling in guest engagement and conflict management. Proven ability to enhance customer satisfaction through effective problem-solving and order taking. Committed to fostering a welcoming atmosphere while ensuring efficient service and maintaining high standards of cleanliness and organization.

Motivated waiter with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excel in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions.

Demonstrates strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Restaurant Waiter, Host, Assistant Management

Asian Palace Restaurant
05.2022 - 07.2024
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Teacher's Assistant

Sunrise of Philadelphia
06.2018 - 08.2018
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Maintained safety and security by overseeing students in recess environments.
  • Mentored and tutored individual students needing additional help.
  • Taught courses under guidance of senior instructors.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

No Degree - Early Childhood Education

Community College of Philadelphia
Philadelphia, PA
06-2026

High School Diploma -

High School For The Creative And Performing Arts
901 S Broad St, Philadelphia, PA 19147
06-2022

Skills

  • Order taking
  • Conflict management
  • Guest engagement
  • Problem-solving
  • Cash handling
  • Complaint resolution
  • Courteous demeanor
  • Customer service

Languages

Karen
Native or Bilingual

Interests

Singing

Traveling

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Restaurant Waiter, Host, Assistant Management

Asian Palace Restaurant
05.2022 - 07.2024

Teacher's Assistant

Sunrise of Philadelphia
06.2018 - 08.2018

No Degree - Early Childhood Education

Community College of Philadelphia

High School Diploma -

High School For The Creative And Performing Arts
Kee Htoo