Keegan Bouck
Ogden,UT
Summary
I've worked to develop strong organizational and administrative skills in fast-paced environments, maintaining accurate records and ensuring smooth operations. I strive to work fast while maintaining a high level of quality work. I work currently in a high stress restaurant managerial position, ensuring that my team members are happy and work hard, while under a lot of stress for extended periods. I ensure my workspace is clean and well maintained, and that the work I'm doing is the best I can do for myself and my team.
Overview
6
6
years of professional experience
Work History
Driver / Assistant Manager
West Side Pizza
09.2022 - Current
- Operated delivery vehicles safely and efficiently to ensure timely transportation of goods.
- Implemented training programs for new employees, improving onboarding efficiency.
- Analyzed operational data to identify areas for process improvement and cost reduction.
- Developed strategic initiatives that increased customer satisfaction and retention rates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Clerk
IRS
04.2020 - 02.2022
- Assisted in data entry and maintained accurate taxpayer records.
- Collaborated with team members to streamline document processing workflows.
- Utilized IRS systems for tracking and managing case files efficiently.
- Reviewed submitted documentation for completeness and accuracy.
- Conducted quality checks on processed documents to enhance service delivery.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Education
High School Diploma -
Fremont High School
Plain City UT05-2021
Associate's Degree -
Weber State University
Ogden, UT05-2026
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Filing systems
- Database entry
- Prioritization
- Document management
- Decision-making
- Verbal and written communication
- Staff training and development
- Documentation and reporting
- Operations management
- Time management
- Problem-solving
- Punctual and reliable
Timeline
Driver / Assistant Manager
West Side Pizza
09.2022 - Current
Clerk
IRS
04.2020 - 02.2022
High School Diploma -
Fremont High School
Associate's Degree -
Weber State University