Keegan Fenner-Carpenter

Crew Member

Wendy's

11.2022 - 04.2024

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Collaborated with team members to complete orders.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Assisted other team members to achieve goals.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Stocked shelves to organize aisles in assigned department.
Contributed to increased sales by upselling menu items and promoting special offers.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Enhanced customer experiences by quickly addressing and resolving complaints.
Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Maintained cleanliness and organization of dining area, leading to improved customer experiences.
Backed up servers by setting up trays and completing some food deliveries.
Reconciled receipt totals, cash and credit payments to address shortages.
Prepared salads, soups and sandwiches for customers.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Completed milkshakes and ice cream desserts for customers.
Brewed coffee and tea and changed out drink station syrups.
Replenished serving stations with fresh food and cleaned up spills.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Kept kitchen, counter and dining areas cleaned and sanitized.
Accurately operated cash register to process customer payments.
Increased sales of promotional items by effectively communicating benefits and specials to customers.
Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
Supported training of new crew members, leading to more efficient onboarding process.
Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
Boosted repeat customer rates by providing friendly and engaging service.
Ensured food safety by rigorously adhering to sanitation standards during food preparation.
Fostered positive team environment by assisting coworkers during rush periods.

Summary

Overview

Work History

Crew Member

Education

Diploma -

Skills

Timeline

Crew Member

Diploma -

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