Busser
Wyvern Hotel
101 E Retta Esplanade, Punta Gorda, FL
11.2023 - 02.2024
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Streamlined communication between the kitchen and serving staff, enhancing overall efficiency during busy periods.
- Set up advertising signs and displays on shelves, counters and tables.
- Addressed customer complaints and inquiries to verify satisfaction.
- Trained new staff in bussing and cleaning procedures.
- Greeted customers and provided menus upon arrival to dining room.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Provided attentive service and proactively assessed guest needs.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.