Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keegan Smith

San Diego,CA

Summary

Dynamic leader with a broad management track record. Possesses consistent dependability exemplified by long tenures with each employer. Expert in curating, event planning, and community building. Poised in high pressure situations. My hospitality ethos has continuously fostered a culture of excellence and collaboration, with low turn over and engaged peers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cafe Manager

The Template OB
10.2022 - Current
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Cultivated positive work environment, leading to high staff morale and low turnover rates.
  • Fostered culture of excellence in customer service, leading to numerous positive reviews and recommendations.
  • Led cafe through significant renovation project, improving both aesthetics and functionality, attracting new customers.
  • Collaborated on special event planning for the café such as themed nights or holiday promotions.

Merchandising Manager

Cultco
06.2017 - Current
  • Monitored inventory levels to maximize operations.
  • Negotiated pricing and terms with vendors to secure best value for label.
  • Established and maintained accurate records of purchases, pricing and payment terms.

Cafe Manager

Fuego Coffee Roasters
08.2015 - 08.2021
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Bartender

Radio Social
09.2017 - 08.2020
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Created attractive bar displays by strategically arranging bottles and glasses.

Serving Staff Member

Cure Restaurant and Bar
06.2017 - 07.2019
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Bachelor of Arts - Media Studies

Point Loma Nazarene University
San Diego, CA
12-2019

Skills

  • Fundraising
  • Training personnel
  • Event planning
  • Quality Assurance
  • Menu design
  • Writing

Certification

  • Wine & Spirit Education Trust Level 2 Award in Wines and Spirits (WSET Level 2) - Wine & Spirit Education Trust.
  • Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
  • Notary Public License - California

Timeline

Cafe Manager

The Template OB
10.2022 - Current

Bartender

Radio Social
09.2017 - 08.2020

Merchandising Manager

Cultco
06.2017 - Current

Serving Staff Member

Cure Restaurant and Bar
06.2017 - 07.2019

Cafe Manager

Fuego Coffee Roasters
08.2015 - 08.2021

Bachelor of Arts - Media Studies

Point Loma Nazarene University

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Keegan Smith