Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Keegan Thorn

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
03.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Barista

The Studio Coffee Bar And Gallery
11.2022 - 11.2023
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Created appealing displays to showcase products in bakery.

Front End Manager

The Fresh Market
06.2019 - 05.2023
  • Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
  • Motivated employees to perform at peak productivity with morale-boosting programs.
  • Created employee schedules to align coverage with forecasted demands.
  • Maintained accurate records of sales and financial transactions.
  • Oversaw cashier operations, bookkeeping and security.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Maintained strong customer relations and effective customer service standards.

Receptionist Administrator

University Of Louisiana At Lafayette
08.2017 - 06.2018
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.

Education

High School Diploma -

Crowley High School
Crowley, LA
05.2017

Skills

  • Food Preparation
  • Espresso Machine Operation
  • Cash Handling
  • Foam Art
  • Opening and Closing Duties
  • Recipe Development
  • Kitchen Equipment Operation
  • Management
  • Staff Supervision
  • Cash Flow Oversight
  • Administrative Skills
  • Workflow Optimization

Affiliations

Proud member of Soka Gakkai International

Timeline

Barista

Starbucks
03.2023 - Current

Barista

The Studio Coffee Bar And Gallery
11.2022 - 11.2023

Front End Manager

The Fresh Market
06.2019 - 05.2023

Receptionist Administrator

University Of Louisiana At Lafayette
08.2017 - 06.2018

High School Diploma -

Crowley High School
Keegan Thorn