With a background spanning maintenance, management, and hospitality roles, I bring expertise in overseeing operations, managing teams, and delivering exceptional service. From preserving infrastructure at Bally's Twin River Casino to managing high-value projects independently, I've demonstrated a commitment to professionalism and excellence. My experience at Kingston Pizza further refined my leadership and customer service skills, rounding out a versatile skill set poised for success in diverse environments.
● Lead the strategic development, execution and evolution of Tomorrowland Press’s social media presence with a focus on building the channel’s followers, engagement and lead generation.
● Collaborated with colleagues, and subject matter experts to leverage social media to tell company’s story accurately and compellingly that aligns with the company’s key business and marketing objectives.
● Oversaw integrated social programs (paid and organic) end-to-end, including drafting briefs, setting goals and objectives, creative ideation, implementation and distribution planning, reporting and optimization.
● Orchestrated engaging, vibrant, best-in-industry content development and brand voice across organic and paid social media channels. Acted as brand steward and keeper of brand voice in all social media channels.
● Lead and integrated paid social media strategies within the larger social framework, optimizing at the intersection of paid, earned, and owned media. Lead agency partnership to improve value of paid social media investment.
● Ensure consistency of messaging and content with organic efforts. Optimize upper funnel paid social campaigns to meet/exceed brand awareness and acquisition goals.
● Lead and handled external relationships with social media platform representatives, partners, agencies and vendors; handled social media budgets.
Team Leadership
Project Management
Maintenance and Repair
Customer Service
Time Management
Inventory Management
Problem Solving
Communication
Multitasking
Attention to Detail