Summary
Overview
Work History
Education
Skills
Timeline
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Keeghan Waltz

Carlisle,PA

Summary

  • Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with an understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
  • Motivated Sales Associate with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
  • Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Waitress

Davinci Italian Eatery
08.2021 - Current
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
  • Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Beauty Consultant Sales Representative

Sephora At Kohl’s
05.2023 - 12.2023
  • Welcome guests with friendliness and kindness, and knowledge of current sales and/or current rewards opportunities.
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Increased client satisfaction by providing personalized beauty consultations and product recommendations
  • Aide guests in finding the products that they are searching for, recommending new products, and upselling when possible.
  • Completing customer transactions in a timely manner with grace and positivity.
  • Maintaining a clean shopping experience for guests by dusting when needed, sanitizing and replacing testers when needed, ensuring that all single-use product testing applicators and makeup removers are fully stocked and ready to be used.
  • Guaranteeing that every product is full, every shelf is wiped/thoroughly cleaned and sanitized, all trash bins are emptied and replaced with a new liner for opening the next day.

Sales Associate

Bath And Body Works
11.2020 - 11.2022
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Beauty Sales Consultant

Target
08.2019 - 10.2020
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling and arranging items according to size or color.
  • Worked to meet or exceed special targets for specific product promotions.
  • Boosted sales revenue through effective upselling and cross-selling of beauty products to clients.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Collaborated with team members to meet monthly sales targets and ensure customer satisfaction.
  • Stayed current on industry trends and product knowledge to better serve clients' needs.
  • Increased client satisfaction by providing personalized beauty consultations and product recommendations.

Education

High School Diploma -

Cumberland Valley High School
Mechanicsburg, PA
05.2020

Skills

  • Hard-working
  • Dedicated
  • Loyal
  • Confident and willing to take risks
  • Problem-solving and organizational skills
  • Emotional intelligence

Timeline

Beauty Consultant Sales Representative

Sephora At Kohl’s
05.2023 - 12.2023

Waitress

Davinci Italian Eatery
08.2021 - Current

Sales Associate

Bath And Body Works
11.2020 - 11.2022

Beauty Sales Consultant

Target
08.2019 - 10.2020

High School Diploma -

Cumberland Valley High School

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Keeghan Waltz