Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Keeglen Simms

Keeglen Simms

North Port,FL

Summary

Growing up I've always had a love for the arts. My mom raised me in the beauty industry and it has sparked my interest in becoming a hair dresser. I usually spend my time listening to music and playing instruments. I would consider myself detail orientated and I work well with others. I have years of experience in costumer service and I imagine myself in a creative environment where I can share my passion and interests with others.

Overview

3
3
years of professional experience

Work History

Beauty Advisor/Tasker

Ulta Beauty
05.2024 - Current
  • Advised customers on beauty products to enhance their purchasing decisions.
  • Assisted in inventory management, ensuring stock levels met customer demand.
  • Collaborated with team members to achieve sales goals and improve store performance.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth
  • Fostered welcoming store atmosphere, encouraging longer customer visits and higher spend per visit.
  • Resolved customer complaints with empathy and efficiency, preserving brand reputation.

Guest Service/Cashier

Target
02.2024 - 05.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Stayed up-to-date on current promotions, special events, and new product offerings to inform guests accurately and enthusiastically.
  • Crosstrained in various areas within the organization so as to provide coverage during staff shortages or peak periods.

Host/Server

Michelangelo Italian Restaurant
04.2023 - 02.2024


  • Coordinated with servers and kitchen staff to ensure timely service delivery.
  • Maintained cleanliness and organization of front-of-house areas for welcoming environment.
  • Assisted in training new hosts on operational procedures and customer service standards.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

North Port High School
North Port
05-2021

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Flexibility and adaptability
  • Upselling strategies
  • Customer engagement
  • Attention to detail
  • Quick learner
  • POS/Computer savvy

Interests

  • Crafting and DIY Projects
  • Music
  • Fashion and Style
  • Astrology
  • Photography
  • Creative Writing

Timeline

Beauty Advisor/Tasker

Ulta Beauty
05.2024 - Current

Guest Service/Cashier

Target
02.2024 - 05.2024

Host/Server

Michelangelo Italian Restaurant
04.2023 - 02.2024

High School Diploma -

North Port High School
Keeglen Simms