Efficient Customer Service, skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
22
22
years of professional experience
Work History
Medical Encoder
Bank of America
08.2022 - 01.2025
Coded and abstracted patient encounters, including diagnostic and procedural information, significant reportable elements and complications.
Audit clinical documentation to validate services rendered for reimbursement and reporting purposes.
Identified discrepancies, potential quality of care, and billing issues.
Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
Supported the implementation of electronic health record systems, simplifying the coding process.
Promoted teamwork within the department through effective communication and collaboration on complex cases.
Operations Representative
Bank of America
03.2003 - 08.2022
Prepared diverse documentation
Maintained meticulous records documenting security transactions, including purchases, sales, conversions, and redemptions
Prepared reports summarizing daily transactions and earnings for individual customer accounts
Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
Collaborated with team members to meet daily demands and handle challenging projects
Operated computers programmed with accounting software to record, store, and analyze information
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
Helped team handle high-volume work by prioritizing tasks and organizing supplies
Group Fitness Instructor
Miller Fitness Studio/ Firehouse
03.2010 - 01.2016
Helped clients' achieve fitness targets by preparing personalized training programs
Managed fitness equipment and supplies, including cleaning and sanitizing between client use
Developed, implemented, and instructed variety of personal training and group training sessions for clients