Keelea Thomas Kile
Ellettsville,USA
Summary
Skilled professional with solid experience in patient admissions, client relations, and data management. Strong focus on collaboration and achieving results, adapting to changing needs and providing dependable support. Strong experience in customer service, database systems, and problem-solving. Recognized for excellent communication, organizational skills, and results-driven mindset.
Overview
23
23
years of professional experience
Work History
Business Owner
Self
04.2022 - Current
- Developed and implemented business strategies to enhance operational efficiency and profitability.
- Managed financial planning, budgeting, and forecasting to ensure sustainable growth.
- Led team development efforts through training programs focused on skill enhancement and performance improvement.
- Established strong customer relationships through excellent communication and attentive service.
School Bus Driver
Stevens Buses LLC
08.2019 - Current
- Create art using design programs such as Silhouette Studio, Sure-Cuts A Lot 3, Adobe Photoshop Elements, Lightroom, and Adobe Illustrator.
- Coordinate and run events for large groups (team building). Send out large shipments in a timely manner. Invoicing via Square. Marketing via social media.
- Ensured student safety by adhering to all traffic regulations and school policies during daily routes.
- Conducted pre-trip vehicle inspections, identifying maintenance needs to enhance operational reliability.
- Communicated effectively with parents and school staff regarding schedules and student needs, fostering collaboration.
Patient Registration
Southern Indiana Orthoperdics
04.2012 - 09.2013
- Increased operational efficiency by implementing standardized processes for patient registration, insurance verification, and medical records management.
- Supported clinical staff by performing additional tasks such as data entry and patient registration when needed.
- Assisted in the development of new patient registration procedures, resulting in smoother onboarding experiences.
- Increased efficiency in patient registration process through effective management of incoming calls, faxes, emails, and other forms of communication.
Registrar
IU Health Bloomington
02.2011 - 04.2012
- Recorded and filed patient data and medical records. Directed patient flow during practice hours, minimizing patient wait time. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Arranged and assisted with hospital admissions. Completed registration quickly and cordially for all new patients. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Office Assistant
Decision Tree Resources
01.2003 - 05.2010
- Reviewed payroll and ensured employees checks were mailed in a timely fashion. Filed important documents. Created spreadsheets using Microsoft Excel. Answered telephones professionally. Organized important tax documents. Helped to create important company wide memos. Data entry using Microsoft Word and Excel.
Education
High School Diploma - undefined
Edgewood High School
Ellettsville, Indiana06.2006
undefined
Indiana University
Bloomington, Indiana05.2010
Bachelor degree - Human Resource Management
Western Governor’s University
01.2015
Skills
- Goal driven
- Maintain patient confidentiality
- Self reliant
- Interpersonal Understanding
- Works as a team player
- Schedule management
- Detail-oriented data management
- Customer service
- Customer relations
- Attention to detail
- Patient care and education
Timeline
Business Owner
Self
04.2022 - Current
School Bus Driver
Stevens Buses LLC
08.2019 - Current
Patient Registration
Southern Indiana Orthoperdics
04.2012 - 09.2013
Registrar
IU Health Bloomington
02.2011 - 04.2012
Office Assistant
Decision Tree Resources
01.2003 - 05.2010
High School Diploma - undefined
Edgewood High School
undefined
Indiana University
Bachelor degree - Human Resource Management
Western Governor’s University
Professional Qualifications
• Highly organized with strong attention to detail in managing patient records and enrollment processes.
• Maintains strict confidentiality and demonstrates sound judgment in handling sensitive patient information.
• Skilled at interpreting and following complex instructions, policies, and procedures.
• Proficient in Microsoft Office Suite for documentation, scheduling, and reporting.
• Experienced in working with insurance companies to verify coverage and assist patients with enrollment requirements.
• Strong written and verbal communication skills for effective patient interaction and collaboration with healthcare teams.
• Demonstrates strong planning skills, deadline-driven focus, and the ability to manage multiple priorities.
• Team-oriented with a positive, professional attitude and strong work ethic.