Keelee Dafnis
Beaumont,CA
Summary
Dedicated housekeeping professional with a proven track record at Todd Campbell, excelling in customer service and guest relations. Recognized for enhancing guest satisfaction through meticulous cleaning and efficient room turnover. Skilled in vacuuming and sweeping, I foster a welcoming environment while promoting teamwork and adherence to safety protocols.
Overview
2014
2014
years of professional experience
Work History
Housekeeping Room Attendant
Todd Campbell
- Cleaned and sanitized guest rooms to ensure a welcoming environment.
- Replenished supplies and amenities in guest accommodations efficiently.
- Maintained cleanliness standards in public areas, enhancing guest satisfaction.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Collaborated with team members to optimize workflow and improve efficiency.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Responded to requests from patrons for linens and toiletries.
Landscaping Pool Cleaner
Josh Bermudez
- Cleaned and maintained swimming pools, ensuring water clarity and sanitation standards.
- Operated pool cleaning equipment, including vacuums and chemical dispensers, efficiently completing daily tasks.
- Monitored chemical levels, adjusting treatments to maintain optimal water quality for safety and comfort.
- Inspected pool systems for functionality, reporting issues to ensure timely repairs and maintenance.
- Developed efficient cleaning schedules that minimized downtime while maximizing service coverage across client pools.
- Implemented best practices for waste disposal and chemical handling to comply with safety regulations and guidelines.
- Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
- Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
- Reduced algae growth with regular brushing of pool walls and floor, ensuring a clean and inviting atmosphere for swimmers.
- Skimmed pool surfaces before emptying skimmer baskets.
- Completed backwash procedures using various types of filters.
- Enhanced customer satisfaction by providing thorough pool cleaning services, including vacuuming, skimming, and scrubbing.
- Maintained safe pool water quality levels using different chemicals.
- Cleaned and maintained Number residential pools and commercial pools year-round.
Housekeeping Aide
Alpine Conference Center
- Ensured cleanliness and organization of guest rooms and common areas.
- Operated cleaning equipment, including vacuums and floor polishers, effectively.
- Assisted in inventory management of cleaning supplies and equipment.
- Followed safety protocols to maintain a hazard-free environment for guests and staff.
- Collaborated with team members to prioritize daily cleaning tasks efficiently.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
- Adapted to changing schedules and guest requests while maintaining service quality.
- Supported training of new staff on housekeeping procedures and standards.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Dusted and polished surfaces to achieve attractive shine.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
- Prepared rooms with top-notch standards every time.
- Adhered to optimal standards for cleanliness, appearance and service.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Removed soiled sheets, washcloths and towels.
- Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
- Ensured prompt response to special requests from guests or management, fostering positive customer relationships.
- Streamlined housekeeping processes for increased efficiency and timely room turnover.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Operated electronic backpack vacuums and floor sweepers.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Rotated linens in storerooms and replenished when supplies ran low.
- Polished fixtures to achieve professional shine and appearance.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Returned emptied garbage receptacles to proper locations.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Washed and put away kitchen dishes, utensils and glassware.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Classified Aide
Rim Of The World Unified School District
10.2000 - 06.2013
- Assisted teachers with classroom management and student engagement activities.
- Supported students with individualized learning plans and academic resources.
- Adapted instructional materials to meet diverse learning needs of students.
- Organized educational resources and maintained classroom supplies efficiently.
- Monitored student behavior and provided feedback to enhance learning environments.
- Participated in professional development workshops to improve support skills for students.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Supported children's development by encouraging teamwork and understanding of others.
Education
Cosmetologist
Hair Masters University
San Bernardino, CA06.1991
Skills
Customer service
Cleaning bathrooms
Guest relations
Vacuuming and sweeping
Timeline
Classified Aide
Rim Of The World Unified School District
10.2000 - 06.2013
Housekeeping Room Attendant
Todd Campbell
Landscaping Pool Cleaner
Josh Bermudez
Housekeeping Aide
Alpine Conference Center
Cosmetologist
Hair Masters University