Summary
Overview
Work History
Education
Skills
Summary of Qualifications
Activities and Honors
Timeline
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Keeley Medina

Santa Ana,CA

Summary

I'm looking for a position in: custodial, photography, customer service, retail, and food service. I am however, open to any position that I may be offered. I am also willing to meet any obligations that are required of me.

Overview

14
14
years of professional experience

Work History

Dispatcher /Call Center Customer Service Representative

SouthWest Dealer Services
05.2023 - Current

Custodial Guest Services

The Walt Disney Company
05.2014 - 04.2019
  • As a Custodial Guest Services member, I was responsible for keeping a sanitized, safe, and positive theme park environment for all guests and employees on a daily basis. This is accomplished by; sweeping trash, mopping spills, dumping, cleaning, and replacing trash cans in guest areas, and employee break areas. I was responsible for high-volume Guest and employee restrooms which were to be; sanitized, swept, stocked, and hourly supervised. As a Custodial Guest Services member I was responsible for positively providing Guests with information on: Show times, directions/information on; attractions, restrooms, vendors, stores, and food services.
  • I was rewarded with three different Guest compliments, commending me for my helpfulness and interaction with them.
  • Communication Skills, problem solving skills, sanitation skills, efficiency, and courtesy.
  • I have the ability to create a safe, sanitized, and efficiently create a safe and positive work environment.

Custodian

California Area Local
06.2011 - 05.2014
  • For three years I've been the only custodian responsible for keeping six offices, a conference room, a kitchen, two bathrooms, and a lobby clean. Along with cleaning, I am also responsible to make sure that inventory is checked weekly and kept stocked.
  • By doing my job efficiently I enable the employees to work in a clean environment that fosters productivity.
  • I believe a clean environment promotes organization and efficiency.

Teachers Aid

Maureen Welborn
12.2012 - 05.2013
  • As a teacher’s aid I was required to: grade the students’ homework and classwork, distribute the graded papers, distribute any important paperwork, tutor, and assist with upcoming projects.
  • When tutoring the students, I got the opportunity to help them better understand their lessons and saw them grasp a better understanding. I was instrumental in helping them understand how there’s a direct correlation with following the rules in the classroom and being successful in their assignments.
  • I am able to multitask and aid several children at once without losing control and focus. I am very calm and patient with the children and that makes them want to interact with me. I was respectful to the children and other teachers because we lead by example.

Education

H.S., High School Diploma - Minor

Hillside High School
Upland, California
06.2012

Skills

  • Hygiene Standards, Inventory Control, Sanitation/Safety Adherence, Chemical Training, Blood borne Pathogen
  • Communication Skills, Customer Service and Relations, Planning and Organizing, Student Motivation
  • I type at 61 WPM, Photography Skills/Training, Adobe Photoshop Training, Microsoft Word, and Adobe PDF

Summary of Qualifications

  • As a former member of the West San Gabriel Valley Boys and Girls Club I participated in many community outreach programs such as: beach cleanups, visiting nursing homes, and helped with fundraising yearly.
  • I have been certified three times by Baldy View Regional Occupational Program in Occupational Training in Photography. The skills I have obtained are: rolling and developing film, photo editing, lighting, color theory, proper technique, and experience in using Photoshop CS2 and CS3.
  • I've worked as the only custodian for almost three years for the California Area Local.
  • I gained work experience as an instructional aid in a third grade classroom for six months. My duties included: Xeroxing , creating art projects, tutoring, collating and organizing materials, assessments, and supervision over the students that includes in the classroom and the playground.
  • March 27th, 2014 I completed the required course to obtain my Food Handler's License in California.
  • May 16th, 2014 - April 1st, 2016 I worked as a Custodial Guest Services member at Disneyland Resort’s California Adventure. My responsibilities included; maintaining a sanitized, safe, and positive environment for guests and employees.

Activities and Honors

  • Photography
  • Baldy View Regional Occupational Program
  • Montclair, CA, January 2011 - May 2012
  • Through this program I learned: The basic guidelines of photography, how to use 35 mm and DSLR cameras, proper studio training, outdoor training. This course also taught us how to use Adobe Photoshop programs to learn how to properly manipulate photographs.

Timeline

Dispatcher /Call Center Customer Service Representative

SouthWest Dealer Services
05.2023 - Current

Custodial Guest Services

The Walt Disney Company
05.2014 - 04.2019

Teachers Aid

Maureen Welborn
12.2012 - 05.2013

Custodian

California Area Local
06.2011 - 05.2014

H.S., High School Diploma - Minor

Hillside High School

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Keeley Medina