Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Keeley Liles Banks

Florence,AL

Summary

  • Talented Owner with excellent marketing, customer service and facility oversight skills and more.
  • Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

18
18
years of professional experience

Work History

Owner and Office Manager

Drift Away Salon and Spa
04.2022 - Current
  • Designed and opened salon and spa
  • Hire employees, schedule appointments, manage finances.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.


Cosmetologist & Nail Technician

The Retreat Day Salon & Spa
02.2019 - 11.2021
  • Answered phone calls and emails to schedule client appointments.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.

Cosmetologist, Nail Technician, Office Help

Epicurean Day Spa
01.2007 - 01.2011
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Dental Assistant Intern

Creek Dentistry
06.2006 - 01.2008
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Ensured patient safety by strictly adhering to infection control protocols during all dental treatments.
  • Built trusting relationships with patients through empathetic listening, clear communication, and genuine care for their wellbeing.

Education

Ray's Beauty School
Florence, AL
01.2006

High School Diploma -

Rogers High School
Florence, AL
05.2004

Technical School - Health

Allen Thornton Career
2004

Skills

  • Strong organizational skills
  • Personable, Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Business Development & Staff Management
  • Work Planning and Prioritization
  • Policies and Procedures Development
  • Desktops, Laptops, and Mobile Devices
  • Efficient at typing

Additional Information

Highly effective and comfortable working with people at all levels in organization.

Timeline

Owner and Office Manager

Drift Away Salon and Spa
04.2022 - Current

Cosmetologist & Nail Technician

The Retreat Day Salon & Spa
02.2019 - 11.2021

Cosmetologist, Nail Technician, Office Help

Epicurean Day Spa
01.2007 - 01.2011

Dental Assistant Intern

Creek Dentistry
06.2006 - 01.2008

Ray's Beauty School

High School Diploma -

Rogers High School

Technical School - Health

Allen Thornton Career

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Keeley Liles Banks