Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Hostess
Casuelas Caf�
Palm Desert, CA
05.2022 - 08.2022
Greeted guests warmly upon arrival, seating them promptly.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Built positive relationships with other front-of-house and kitchen staff.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Maintained a clean and organized dining area.
Answered telephone to provide dining information and take reservations.
Greeted incoming guests to escort to assigned dining area and present menus.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Greeted guests and gathered information to seat groups or place on waitlist.
Managed incoming calls during busy shifts.
Resolved customer service and food-related issues to maintain guest satisfaction.
Developed long-term relationships with customers to increase opportunities for repeat business.
Volleyball Coach
Rancho Valley Volleyball Club
San Bernardino, CA
12.2022 - Current
Demonstrated correct form of volleyball skills such as passing, setting, spiking, blocking.
Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.
Encouraged team spirit by motivating players with positive reinforcement techniques.
Collaborated with other staff members in developing a comprehensive program for student-athletes.
Coached teams during tournaments and monitored player's performances during matches.
Assessed player abilities and assigned positions according to individual strengths.
Provided feedback to players on technique, strategy, and skill development.
Implemented conditioning drills designed to increase speed, agility, power and endurance.
Organized weekly practices and developed strategies to help athletes reach their goals.
Established rules for behavior during practice sessions and enforced those rules when necessary.
Attended coaches meetings to discuss current trends in volleyball coaching methods and philosophies.
Education
Some College (No Degree) - Education
Riverside City College
Riverside, CA
Some College (No Degree) - Education
La Sierra University
Riverside, CA
Skills
Verbal and Written Communication
Safety Awareness
Emergency Response
Social Media Promotion
Customer Service
Menu Presentation
Effective Multitasking
Phone Etiquette
Safe Food Handling
Cleaning and Sanitation
Dining Customer Service
Menu Memorization
Affiliations
Played Volleyball for 8 years, playing on Varsity throughout High School and for the first two years of college as well.