Keeley Pounds
Wichita Falls,TX
Summary
Experienced engagement professional prepared to excel in this role. Strong track record in fostering effective collaboration, driving client satisfaction, and meeting strategic goals. Expertise in communication, relationship-building, and adapting to changing needs. Reliable team player focused on achieving impactful results and enhancing overall engagement.
Overview
7
7
years of professional experience
Work History
Secretary
Sealed Air Corp.
05.2025 - Current
- Coordinated schedules and meetings for executive team to enhance workflow efficiency.
- Assisted in preparing reports and presentations, contributing to strategic decision-making.
- Streamlined office procedures, resulting in improved operational effectiveness across departments.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Buyer
Sealed Air Cryovac
06.2022 - Current
- Managed supplier relationships to optimize procurement processes and enhance product availability.
- Collaborated with cross-functional teams to develop cost-saving initiatives and improve supply chain efficiency.
- Negotiated contracts with vendors to secure favorable terms and pricing for materials and services.
- Trained junior buyers on best practices in sourcing, negotiation, and vendor management techniques.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Facilitated engagement initiatives to enhance client satisfaction and retention.
- Analyzed feedback data to refine engagement strategies and improve service delivery.
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
- Designed and executed themed events, ensuring alignment with management's vision and preferences.
- Monitored and controlled event expenditures to meet budgets.
- Enhanced employee satisfaction by executing memorable and well-organized events.
Assistant Manager
Applebees, Wichita Falls
04.2020 - 06.2022
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Led training sessions on new menu items and promotions, ensuring staff readiness and knowledge retention.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised daily operations to ensure compliance with company standards and policies.
Assistant Manager
Back Porch Drafthouse, Wichita Falls
02.2019 - 03.2020
- Trained and mentored staff on service excellence and operational procedures.
- Coordinated scheduling for front-of-house and back-of-house staff enhancing team efficiency during peak hours.
- Assisted in developing promotional strategies that increased customer engagement and repeat visits.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Maintained positive relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
Education
Bachelor of Science - General Studies
Midwestern State University
Wichita Falls, Tx05-2024
Skills
- Prioritization and scheduling
- Problem Solving
- Effective team management
- Guest Service
- Purchase order management
- Verbal and written communication
- Organizing successful events
- Event coordination
- Skilled in Microsoft Office tools
- Budget management
Timeline
Secretary
Sealed Air Corp.
05.2025 - Current
Buyer
Sealed Air Cryovac
06.2022 - Current
Assistant Manager
Applebees, Wichita Falls
04.2020 - 06.2022
Assistant Manager
Back Porch Drafthouse, Wichita Falls
02.2019 - 03.2020
Bachelor of Science - General Studies
Midwestern State University
LEADERSHIP EXPERIENCES
- Alpha Phi Fraternity
- Chapter President 2017
- Led chapter of 65 members and developed goals to help enhance and develop strong young leaders
- Mentored board of six other executive officers and provided support for their duties as needed
- Vice President of Campus Affairs
- Planned events with other campus Greek life to promote campus unity
- Coordinated social, educational, and cultural programs at the chapter and campus wide level