Keeley Roth
Kenosha,WI
Summary
Passionate Primary Teacher for 1 1/2 years. Proven history of creating engaged classroom environments supporting diverse educational styles. Versatile student-oriented approach consistently supporting optimum performance and advancement.
Dedicated Guest Service Associate committed to maintaining customer satisfaction and contributing to company's success. Outgoing and polite professional possessing strong problem-solving and conflict resolution abilities. Offering 2 1/2-year background providing exemplary guest services such as handling guest concerns and complaints, facilitating concierge services and recommending local hot spots and attractions. Responsible ECG Technician with excellent troubleshooting, customer service and analytics skills. Highly effective in complying with safety requirements.
Overview
5
5
years of professional experience
Work History
Patient Monitoring Technician
SSM Health St. Mary's Hospital
02.2023 - Current
- Enhanced patient care by accurately performing and interpreting ECG tests.
- Improved diagnostic accuracy by effectively collaborating with physicians and medical staff to analyze ECG results.
- Assisted with training new ECG technicians, fostering a supportive team environment that promoted professional growth.
Primary Teacher
Bright Horizons Early Discoveries - Abbott/Abbvie
05.2021 - Current
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Met with parents to review Individualized Education Plans for at-risk students.
- Used learning stations to incorporate colors, shapes and textures to help students develop communication skills and build relationships.
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Worked one-on-one with students to determine strengths, weaknesses and learning patterns.
Barista
Starbucks
01.2021 - 05.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Guest Service Advocate
Target
11.2019 - 05.2021
- Analyzed customers' issues and complaints and initiated corrective actions.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
- Performed follow-up services for dissatisfied customers.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Photo Retail
Six Flags Great America
05.2019 - 12.2019
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Performed opening and closing procedures to keep operations running smoothly.
Education
Bachelor of Science - Human Development And Family Studies
University of Wisconsin - Madison
Madison, WI05.2025
High School Diploma -
Zion Benton Township High School
Zion, IL06.2021
Skills
- Curriculum Development
- Educational Strategies
- Adaptive and Creative
- Correcting Discrepancies
- Customer Relationship Management
- Customer Service and Assistance
- Quality Assurance
- Family Involvement
- Critical Thinking
- Child CPR
- Maintaining Safe Environment
- Tactical Communications
- Age-Appropriate Routines
- Telemetry monitoring
- Data Recording
- Cardiac Rhythm Analysis
Timeline
Patient Monitoring Technician
SSM Health St. Mary's Hospital
02.2023 - Current
Primary Teacher
Bright Horizons Early Discoveries - Abbott/Abbvie
05.2021 - Current
Barista
Starbucks
01.2021 - 05.2021
Guest Service Advocate
Target
11.2019 - 05.2021
Photo Retail
Six Flags Great America
05.2019 - 12.2019
Bachelor of Science - Human Development And Family Studies
University of Wisconsin - Madison
High School Diploma -
Zion Benton Township High School
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