Keeley Steffens
Allen,TX
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Dodies Allen
01.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Skilled at multiple POS systems and cash handling
- Helped build a regular base and create a fun environment while working
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Kelly's At The Village
03.2022 - 04.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Rick's Chophouse
06.2021 - 03.2022
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Handled liquor and wine inventory for the entire restaurant including a collection of over 300 wines
- Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
Bartender Shift Manager
Cadillac Pizza Pub
07.2016 - 06.2021
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Education
High School Diploma -
Van Alstyne High School
Van Alstyne, TXSkills
- Payment Processing
- Health codes compliance
- Food Preparation
- Basic accounting
- Menu Memorization
- Beverage Preparation
- Suggestive Selling
- Food Service
- Operations Monitoring
- Performance Improvement
- Order Management
Certification
- TABC Certified
- Texas Food Handlers Certified
Timeline
Bartender
Dodies Allen
01.2023 - Current
Server
Kelly's At The Village
03.2022 - 04.2023
Bartender
Rick's Chophouse
06.2021 - 03.2022
Bartender Shift Manager
Cadillac Pizza Pub
07.2016 - 06.2021
High School Diploma -
Van Alstyne High School
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