Keeley Wright
Customer service
Gulf Breeze,FL
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
6
6
years of professional experience
Work History
Owner
Tumbleweeds Lawn and Home Beautification Service
Gulf Breeze, Florida
11.2018 - Current
- Provided direction and guidance to employees.
- Monitored progress by establishing plans, budgets and measuring results.
- Oversaw budgeting and financial management.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Formed and sustained strategic relationships with clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Maintained relationships with existing clients by providing superior customer service.
- Created marketing campaigns to attract new customers.
Night Stocker
VIP STAFFING
01.2022 - 04.2023
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Restocked shelves with merchandise from back room storage area.
- Followed instructions to properly arrange merchandise items.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Adhered to company safety policies while working around heavy machinery and equipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Verified that all incoming shipments were free from damage or defects.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Received and unpacked deliveries of store merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Used proper case cutting techniques to cut and sort stock loads.
- Replenished supplies of bags, boxes, and other necessary materials as needed.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Updated pricing and sales signs to promote merchandise.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Compared merchandise invoices to items actually received.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Assessed floor displays to restock merchandise.
- Picked up boxes and related trash from sales floor.
- Maintained cleanliness of work areas throughout shift.
- Informed management of any discrepancies between actual inventory and records on hand.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Operated pallet jacks and forklifts to move products throughout warehouse.
- Identified damaged goods and reported them to supervisor for return.
- Checked in orders for accuracy, quantity and quality.
- Ensured that aisles were neat, tidy, and properly stocked at all times.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Operated forklift and pallet jack to transport heavy loads.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Checked shelves in department to determine replenishment needs.
- Completed day-to-day duties accurately and efficiently.
Education
Diploma - Medical Billing And Coding
Virginia College
Pensacola, FL10-2018
Diploma / Certificate - Esthetician Skin Care Specialist
Pensacola Junior College
Pensacola08-1994
Diploma / Certificate - Cosmetology
Pensacola Junior College
Pensacola01-1993
Skills
- Financial management
- Strategic planning
- Social media marketing
- Customer forecasting
- Client relationship management
- Sales coordination
- Effective communication
- Problem solving
- Budget management
- Brand promotion
- Relationship building
- Product branding
- Sales leadership
- Consulting
- Human resources
- Client service
- Small business operations
- Customer relations
- Profit and loss
Timeline
Night Stocker
VIP STAFFING
01.2022 - 04.2023
Owner
Tumbleweeds Lawn and Home Beautification Service
11.2018 - Current
Diploma - Medical Billing And Coding
Virginia College
Diploma / Certificate - Esthetician Skin Care Specialist
Pensacola Junior College
Diploma / Certificate - Cosmetology
Pensacola Junior College
Similar Profiles
Frederick WilliamsFrederick Williams
Machine Operator/Carpentry Apprentice at Fresh Cut Lawn Service and Home RemodelMachine Operator/Carpentry Apprentice at Fresh Cut Lawn Service and Home Remodel
Taynisha J Gross-MatinTaynisha J Gross-Matin
Scheduling Manager at Home-Business Brooklyn Lawn ServiceScheduling Manager at Home-Business Brooklyn Lawn Service
Zachary LaRussoZachary LaRusso
Customer Service Representative at Tuff Lawn Lawn ServiceCustomer Service Representative at Tuff Lawn Lawn Service