Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keeli Paige

Rancho Cucamonga,California

Summary

Proven Import and Export Coordinator at True Religion Jeans, adept in international trade and cross-cultural communication, streamlined processes for 20% faster delivery. Excelled in organizational skills and problem-solving, enhancing client satisfaction and expanding global partnerships. Expert in shipping documentation and export compliance, committed to continuous improvement and effective communication.

Overview

15
15
years of professional experience

Work History

Import and Export Coordinator

True Religion Jeans
05.2021 - 08.2024
  • Investigated discrepancies in shipping documents and resolved issues with vendors.
  • Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
  • Managed import and export of hazardous materials in compliance with applicable laws and regulations.
  • Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
  • Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
  • Streamlined import and export processes by implementing effective documentation procedures.
  • Processed customs declarations and maintained records of customs documents.
  • Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
  • Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
  • Provided excellent support to sales team in terms of required documentation for overseas customers, leading to higher client satisfaction levels.
  • Prepared and submitted reports on import and export activity to management.
  • Utilized logistics software to manage, monitor and track shipments from origin to destination.
  • Increased on-time deliveries through close monitoring of shipment progress and proactive issue resolution.
  • Optimized warehouse space utilization by strategically organizing inventory based on product demand and turnover rate.
  • Reduced shipment delays with proactive communication between international suppliers and transportation partners.
  • Played a key role in expanding the company''s global footprint by identifying new business opportunities and establishing partnerships with international vendors and distributors.
  • Provided exceptional customer service by addressing client concerns promptly and effectively.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Built working relationships with clients to foster loyalty and encourage repeat business.
  • Examined cargo and freight shipments to check goods' condition.
  • Observed and tracked consignments to verify timely deliveries and accurate invoicing.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.

International Shipper

True Religion
02.2016 - 05.2021
  • Maintained accurate records of all international shipments, including customs documentation and tracking information.
  • Maintained strong relationships with clients by providing exceptional customer support related to their international shipping needs.
  • Reduced shipping costs through effective negotiation with carriers and consolidation of shipments.
  • Supported global supply chain operations by coordinating transportation schedules between multiple vendors and distribution centers.
  • Enhanced shipping efficiency by streamlining international logistics processes and documentation.
  • Identified cost-saving opportunities within the international shipping process through regular analysis of carrier rates, fees, and service options.
  • Assisted in the development of organization''s import/export compliance program to avoid penalties or trade disruptions.
  • Coordinated with sales teams to develop strategies for optimizing international shipping routes and reducing lead times.
  • Simplified the customs clearance process for international shipments by staying updated on regulatory changes and advising colleagues accordingly.
  • Ensured timely deliveries by monitoring shipment progress, addressing issues, and coordinating with transport providers.

Retail Assistant Manager

The Children's Place
10.2009 - 01.2016
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Fostered a positive work environment, promoting teamwork and open communication among staff members.
  • Boosted sales performance with strategic merchandising plans and promotional displays.
  • Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Collaborated with store manager to develop action plans for improving overall store performance metrics.
  • Trained and developed new employees for ease of transition into team.
  • Contributed to successful store audits by consistently adhering to company policies and procedures regarding cash handling, inventory control, and other operational processes.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.

Education

Associate Of Political Science -

Oakland Community College
Bloomfield Hills, MI
02.2002

Skills

  • Organizational abilities
  • Incoterms Understanding
  • International trade knowledge
  • Continuous Improvement Mindset
  • Cross-cultural communication
  • Data Analysis Competence
  • Tariff coding system
  • Shipping Documentation Mastery
  • Export Compliance Familiarity
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Effective Communication

Timeline

Import and Export Coordinator

True Religion Jeans
05.2021 - 08.2024

International Shipper

True Religion
02.2016 - 05.2021

Retail Assistant Manager

The Children's Place
10.2009 - 01.2016

Associate Of Political Science -

Oakland Community College
Keeli Paige