Keelie Jones
Anderson,MO
Summary
Multitalented professional with several years in customer service. Skilled at close work with senior executive team. History offering office management, executive support, event planning, travel & expense, and high level customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant / Office Manager
BIC, Corp.
Bentonville, AR
08.2022 - Current
- Manage BIC’s Bentonville office that supports Walmart and Sam’s Club’s VP and National Account Managers
- Process and keep records of company invoices, and expense vouchers
- Work cross functionally to coordinate company events and ensure a high level of time management for VPs and National Account Managers
- This includes management of Officer Travel and Expense, Calendar and Time management, and Event Scheduling of internal associates and external partners
- Ensure the office is properly maintained in providing high quality support to all office employees
- This includes break room replenishment, operations of office technology, and sample room organization.
Operations Specialist
JB Hunt Transport Services Inc.
Lowell, AR
02.2017 - 08.2022
- Resolve customer questions or concerns regarding delivery in a timely manner and positive attitude
- Work efficiently while paying strict attention to policy, procedures, and practices
- Perform a variety of office duties, such as document processing, record-keeping, data entry and report compilation.
Head Waitress & Steward
Norwegian Cruise Lines
09.2014 - 08.2016
- Assisted passengers throughout breakfast, lunch, and dinner service
- Cleaned and maintained surrounding workstations while paying strong attention to safety and sanitation standards.
- Coordinated with kitchen staff to ensure smooth delivery of orders to customers' tables.
- Addressed customer concerns and complaints in a timely manner.
Sales Associate
Ann Taylor LOFT
08.2012 - 02.2014
- Greet customers as they enter the store with a friendly and professional demeanor
- Maintained a clean and friendly work environment to ensure a positive customer experience
- Assist customers with any questions or concerns regarding fashion
- Resolve any customer complaints or concerns in a timely manner.
Education
Associate of Arts - Business Fundamentals
University of Phoenix
Tempe, AZ11-2013
Skills
- Strategic Planning
- Administrative Support
- Customer Service
- Invoice Processing
- Expense Reporting
- Office Management
- Travel Administration and Coordination
- Schedule and Time Management
- Internal and External Communication
Certification
- Travel & Tourism Professional Certificate - April 2019
Timeline
Executive Assistant / Office Manager
BIC, Corp.
08.2022 - Current
Operations Specialist
JB Hunt Transport Services Inc.
02.2017 - 08.2022
Head Waitress & Steward
Norwegian Cruise Lines
09.2014 - 08.2016
Sales Associate
Ann Taylor LOFT
08.2012 - 02.2014
Associate of Arts - Business Fundamentals
University of Phoenix
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