Keelie De Los Santos
Canyon,TX
Summary
Compassionate and dedicated healthcare professional with experience at Northwest Texas Hospital, excelling in patient communication and safety. Proven ability to reduce patient anxiety during transport while maintaining high standards of cleanliness and teamwork. Skilled in patient transportation and equipped with basic life support certification, ensuring quality care and support for diverse patient needs.
Developed skills in fast-paced healthcare environment, ensuring safe and efficient transport of patients while maintaining compassionate demeanor. Proven ability to handle high-pressure situations and coordinate effectively with medical staff. Seeking to transition these transferrable skills to new field where reliability and patient care are valued.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Transporter
Northwest Texas Hospital
07.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
Family Services Assistant
Canyon ISD
09.2022 - 12.2023
- Connected families with essential resources such as housing assistance, job training programs, childcare options, and financial aid opportunities.
- Advocated for clients'' rights within the legal system by attending court hearings and collaborating closely with attorneys on behalf of vulnerable families.
- Facilitated conflict resolution among family members by employing active listening techniques and fostering open communication.
- Collaborated with community agencies to ensure coordinated service delivery for families facing challenges such as homelessness, substance abuse, or domestic violence.
- Enhanced family well-being by providing support, resources, and assistance in various areas of need.
- Provided educational workshops on topics such as parenting skills, budgeting, stress management, and healthy relationships for families seeking guidance.
- Conducted home visits to assess living conditions and provide tailored support based on the unique needs of each family.
- Assisted families in crisis by offering counseling, referrals to appropriate services, and ongoing support.
- Monitored progress towards service plan goals.
- Maintained accurate case records and documentation to track progress toward goals and ensure compliance with program requirements.
- Developed and maintained accurate records of programs and services.
Education
No Degree - Radiography
Amarillo College
Amarillo, TXSkills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Patient transportation
- Bedside manner
- Basic life support certification
- Transportation
- Healthcare systems
- Patient-transport equipment
- Heavy lifting
- Safety protocols
Certification
I received a certification in Family services through Region 16.
Timeline
Patient Transporter
Northwest Texas Hospital
07.2024 - Current
Family Services Assistant
Canyon ISD
09.2022 - 12.2023
No Degree - Radiography
Amarillo College
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