I was in charge of obtaining a medical history, allergies, chief complaint, updated medication list, and vital signs (blood pressure was performed manually in my office) on all patients before they were seen by the provider.
I was also responsible for completing any point-of-care testing required by the providers, such as urine dipstick and glucose testing.
I would also perform venipuncture in the office.
I would administer medication IM.
I would administer vaccines to children and adults.
I would respond to patient messages on the patient portal as well as any concerns patients would call in with.
I send in patient refill requests to the pharmacy.
I would work with insurance to get prior authorizations for medical testing and medications.
I was also in charge of the VFC (Vaccine for Children) program at my office.
I was also in charge of organizing and maintaining the stock of medications in our office.
I have an extensive knowledge of the Cerner EMR system.
I received three awards while working at the office: A Hidden Hero Award, an Award of Excellence, and an Award for Teamwork.
Mental Health Technician
The Meadows Psychiatric Center
Centre Hall
09.2021 - 03.2022
Patient Vitals
Therapy sessions
Patient safety checks
Nightly rounds
Patient restraints
Medication administration
Listening ear/ support system for patients
Cashier/Customer Service
The Home Depot
State College
03.2021 - 12.2021
Worked in customer service, handled customer returns and complaints.
I checked people out on a daily basis and helped them find items they were looking for.
Processed customer transactions efficiently and accurately at a leading home improvement retailer.
Assisted customers in locating products and answering inquiries about merchandise.
Managed cash register operations, including handling cash, credit, and returns.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Collaborated with team members to ensure smooth store operations during peak hours.
Educated customers on promotions, sales, and product features for informed purchases.
Provided exceptional service by resolving customer issues promptly and professionally.
Cashier/Sales Associate
Bath & Body Works
State College
10.2020 - 02.2021
Cashier and store associate.
Answer the phones.
Process returns
Handle customer complaints
Sell candles and other body care products.
Assisted customers in locating products and providing product knowledge.
Maintained cleanliness and organization of the sales floor and checkout area.
Managed inventory by restocking shelves and tracking product availability.
Handled customer inquiries and resolved issues with professionalism and care.
Collaborated with team members to ensure smooth store operations during peak hours.
Promoted loyalty programs to enhance customer engagement and retention efforts.
Adhered to company policies regarding cash handling and loss prevention practices.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Volunteer EMT
MILLSTONE
Millstone
06.2018 - 08.2020
Airway, breathing, circulation
Vitals
Scene safety
Ride on the ambulance
Administer narcan
Report patients status and chief complaint to nursing staff
Ensure spinal immobilization
Bone immobilization
Transport patients
Responded to emergency calls and assessed patient needs on-site.
Administered basic life support and first aid during medical emergencies.
Collaborated with paramedics and hospital staff for seamless patient transfers.
Maintained equipment and supplies to ensure readiness for emergencies.
Documented patient information accurately in compliance with protocols.
Participated in training sessions to enhance emergency response skills.
Implemented safety protocols during high-stress situations to protect patients and staff.
Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
Remained level-headed and proactive during emergency situations.
Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
Evaluated patients' medical status and monitored vital signs during transit.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Nanny
Self-employeed
Manalapan
06.2014 - 08.2018
I watched a family friend's children from 8am to 5pm Monday-Friday over the summer.
Supervised children's daily activities and ensured safety at all times.
Prepared healthy meals and snacks according to dietary needs and preferences.
Organized educational games and activities to promote learning and development.
Managed daily schedules, including pickups and extracurricular activities.
Communicated regularly with parents about children's progress and behavior.
Assisted with homework and provided tutoring support in core subjects.
Maintained a clean and organized environment for children to play and learn.
Developed positive relationships with children, fostering trust and emotional support.
Performed light housekeeping duties related to childcare such as laundry or meal preparation.
Created an atmosphere of trust between myself and both the family and the kids I cared for.
Assisted children with daily activities, such as dressing, bathing, and feeding.
Tended to children's general needs while providing supervision for safety in day-to-day activities.
Tutor
Self-employeed
Millstone
06.2014 - 08.2018
I taught my neighbor's son and daughter math and language arts for grades 2–6.
Facilitated engaging tutoring sessions in various subjects to enhance student understanding.
Adapted instructional methods based on individual student progress and feedback received.
Encouraged students to ask questions about topics they did not understand.
Helped students review and understand previous lessons to make connection with new lesson.
Worked closely with students to help develop math and essay writing skills.
Assisted students in developing effective study habits and strategies for success in school.
Conducted individual tutoring sessions with students to help them improve their academic performance.
Designed comfortable tutoring environment conducive to learning.
Education
Bachelor of Science - Biobehavioral Health
Pennsylvania State University-Main Campus
State College, PA
05.2025
Certification in Medical Assistant -
CareerStep
01-2022
High school diploma -
Academy of Allied Health And Science
Neptune City, NJ
06-2018
Skills
Math
Infant care
Front desk
Vital signs
Phlebotomy
Insurance verification
Food preparation
Laboratory experience
Time management
Special education
Patient care
Tutoring
English
Computer skills
Organizational skills
EHR systems
Teaching
Cashiering
Billing
Filing
Venipuncture
Customer service
Meal preparation
retail sales
Childcare
HIPAA
Caregiving
EMR systems
Medical office experience
Experience administering injections
Documentation review
Nursing
Toddler Care
Scheduling
Basic Math
Nannying
Data Entry
Typing
Medical terminology
Cerner
Medical Records
Babysitting
Medication Administration
Medical history documentation
Vital signs monitoring
Emergency response
Team collaboration
Attention to detail
Inventory management
Effective communication
Equipment sterilization
Restocking lab supplies
Point-of-Care testing
CPR
Suture removal
Appointment setting
Specimens collection and processing
Insurance authorizations
Infection control procedures
Medical terminology knowledge
Maintaining confidentiality
Vital signs and examinations
Clinical and administrative support
EMR / EHR
Sterile technique
Patient care
HIPAA compliance
Care coordination
Certification
BLS Certification 07/03/2025- 07/01/2027
Certified Clinical Medical Assistant 09/23/2024- 09/23/2026
Emergency Medical Technician, 06/01/18 to 06/01/20