Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keely Cox

Charlotte,NC

Summary

Healthcare Management seeking a position within the healthcare industry utilizing my medical front office, billing, and clinical training to assist patients and ensure exceptional patient care and comfort during medical examinations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Access Specialist

Novant Health
02.2023 - 12.2023
  • Confirming patients 2 days in, Collecting several forms of payments, Handling Insurances, Connecting Orders to pts Charts, Creating New Pts Charts, Making new Orders for Pts, Dealing with the financial department per
  • Each pts., Responded to patient concerns and inquiries professionally and efficiently, Organized and maintained records by updating and obtaining both personal and financial information from patients, Obtained necessary signatures for privacy laws and consent for treatment, Verified demographics and insurance information to register patients in computer system, Called insurance companies and verified patient coverage, Submitted fees and claims to insurance companies manually or digitally, Reaching out to pts Providers making sure we cover all bases for the exams that are needed.

Teacher

Charlotte Mecklenburg Schools
09.2019 - 02.2023
  • Dealing with students, Teaching classes, Grading Papers, Secretary work in the front office, Tutoring, Built and strengthened positive relationships with students, parents and teaching staff, Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development, Managed student behavior in classroom by establishing and enforcing rules and procedures, Encouraged student critical thinking and discussion using variety of teaching techniques, Supervised students throughout day, both in classroom and outside during breaks, Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques, Graded projects, exams and assignments to track student progression.

Substance Abuse Technician

Community Alternatives Inc
01.2020 - 11.2020
  • I would pass out medications, Do paperwork on all meds that would come in, I did drug test on the clients, along with breathalyzers (randomly), I would do random searches, I would transport, Clean apartments, Do several rounds to apartments to check on clients, and children, Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources, Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities, Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff, Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history, Instructed new employees on protocols to use when interacting with psychiatric patients.

Cashier

T-Dap, The Pavilion
12.2016 - 09.2017
  • Help Pts, Transport around nursing home, Laundry services for patients, Clean the areas in their rooms or kitchen area, Stocking rooms, Refrigerator monitoring of temperature controls.

Medical Assistant

Fast and Accurate Test Labs / Homecare Professionals
02.2015 - 08.2016
  • Hiring employees, Viewing resumes, Drug testing's, Drawing Blood, Paperwork, Collecting payments, Keeping all documents updated/ filed, Faxing/scanning documents, Answering phones, Ordering materials, Stocking, Scheduled appointments for patients via phone and in person, Prepared treatment rooms for patients by cleaning surfaces and restocking supplies, Measured vital signs and took medical histories to prepare patients for examination.

Education

Bachelor of Healthcare Management in Healthcare Management -

University Of Phoenix
02.2023

Medical Assistant Diploma -

Brightwood College
06.2018

Skills

  • Measure & record vital signs, such as pulse rate, temperature, blood pressure, weight
  • Excellent oral, written, and verbal communication
  • Prepare x-ray and electrocardiograph (EKG)
  • Billing and ICD-10 / CPT coding
  • Ability to answer phones and scheduling
  • Prepare specimens for laboratory processing
  • Venipuncture, phlebotomy, and capillary sticks
  • Medical charting, medical records, and EHR
  • Knowledge of pharmaceutical drugs, medical terminology, and HIPAA compliant
  • Ability to prepare and administer medications
  • Register patients and collect co-payments
  • Leadership Skills
  • Resolving Problems
  • Database Search and Data Entry Skills
  • Microsoft Office
  • Patient Confidentiality and Data Security
  • Documenting and Recording Information
  • Verbal and Written Communication
  • Patient Needs Assessment and Referral
  • Authorization Verification
  • Patient Scheduling
  • Co-Payment Collecting

Certification

CPR

Timeline

Patient Access Specialist

Novant Health
02.2023 - 12.2023

Substance Abuse Technician

Community Alternatives Inc
01.2020 - 11.2020

Teacher

Charlotte Mecklenburg Schools
09.2019 - 02.2023

Cashier

T-Dap, The Pavilion
12.2016 - 09.2017

Medical Assistant

Fast and Accurate Test Labs / Homecare Professionals
02.2015 - 08.2016

Bachelor of Healthcare Management in Healthcare Management -

University Of Phoenix

Medical Assistant Diploma -

Brightwood College

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Keely Cox