Keely Dahl
Summary
Dynamic marketing and business professional who combines creative marketing expertise with hands-on experience in administration, customer service, operations, and team leadership. Proven ability to drive engagement, improve efficiency, analyze performance, and lead teams while keeping daily operations organized and results-focused.
Overview
6
6
years of professional experience
Work History
Social Media Marketing Intern
ARTSwego- SUNY Oswego
Oswego, NY
01.2026 - 05.2026
- Managed social media calendars, ensuring consistent and timely posting to enhance audience engagement
- Created and scheduled engaging content across platforms, boosting visibility of events and programs
- Collaborated with team members to develop campaigns that showcased community-based arts initiatives, fostering local participation
- Designed graphics and visual content
Reception and Customer Service Specialist
Allerdice Glass and Mirror
Saratoga Springs, NY
03.2026 - Current
- Acted as primary point of contact for customers, addressing inquiries and resolving issues.
- Oversaw daily front desk activities, ensuring timely and effective customer service.
- Coordinated order information and communication between customers and staff to enhance service delivery.
- Maintain and organize filing systems and documents
Team Member / Shift Manager
Taco Bell
Saratoga Springs, NY
12.2020 - 05.2026
- Managed team of 8 employees to deliver efficient service and maintain brand standards.
- Led promotional initiatives that enhanced upselling and increased customer engagement.
- Maintained accurate cash reports, inventory counts, and daily operational logs.
- Developed leadership, communication, and problem-solving skills in a fast-paced environment.
Education
Bachelor of Science - Marketing
SUNY Oswego
Oswego, NY12-2026
Associate of Applied Science - Management, Marketing & Entrepreneurship
SUNY Adirondack
Queensbury, NYSkills
- Team leadership
- Analytics reporting
- Marketing software
- Staff training and development
- Work prioritization
- Leadership
Timeline
Reception and Customer Service Specialist
Allerdice Glass and Mirror
03.2026 - Current
Social Media Marketing Intern
ARTSwego- SUNY Oswego
01.2026 - 05.2026
Team Member / Shift Manager
Taco Bell
12.2020 - 05.2026
Bachelor of Science - Marketing
SUNY Oswego
Associate of Applied Science - Management, Marketing & Entrepreneurship
SUNY Adirondack