Keely Funderburk
Laurel,MD
Summary
Results-oriented Professional enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.
Overview
6
6
years of professional experience
Work History
Program Analyst Trainee
AmeriCorps Headquarters
Washington , DC
06.2024 - Current
- Assisted in the planning and execution of modernization initiatives aimed at improving government services through the integration of advanced technologies.
- Conducted data collection and analysis to evaluate the effectiveness of current systems and processes. Utilized statistical software and data visualization tools to present findings.
- Researched and analyzed policy frameworks related to digital transformation, cybersecurity, and innovation in the public sector. Provided recommendations based on best practices and emerging trends.
- Coordinated with various internal and external stakeholders, including government officials, technology partners, and the general public, to gather input and disseminate information regarding modernization efforts.
- Drafted comprehensive reports and presentations summarizing project outcomes, challenges, and next steps. Ensured that all documentation adhered to governmental standards and guidelines.
- Supported the implementation of new digital tools and platforms, providing technical assistance and training to staff as needed.
- Managed administrative tasks such as scheduling meetings, maintaining project documentation, and updating databases to ensure the smooth operation of the office.
- Utilized project management and collaboration tools such as Jira to track project tasks, progress, and communication.
- Conducted user story testing to ensure new features and functionalities met acceptance criteria and user requirements. Collaborated with development teams to clarify and refine user stories.
- Performed bug testing to identify, document, and track software defects. Worked with developers to prioritize and resolve issues, ensuring a high-quality user experience.
Regional Program Support Assistant- CPO Office
AmeriCorps NCCC
Sacramento, CA
06.2023 - Current
- Executed administrative responsibilities as delegated by program staff and management.
- Successfully Managed multiple projects with competing deadlines simultaneously.
- Created written and graphic materials for conferences, seminars, and other events as directed by senior management.
- Spearheaded recruitment outreach initiatives resulting in a significant increase in volunteer membership within the program.
- Maintained confidentiality by ensuring sensitive information was kept secure and only shared with authorized personnel.
- Created detailed reports on the performance of individual programs within department.
- Participated in industry networking events to build talent pipeline.
- Built relationships with universities, colleges, alumni associations.
- Organized and managed complex calendar of appointments, and meeting arrangements for executive team.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Answered inquiries from customers or clients providing assistance where necessary.
- Analyzed data from various sources such as surveys, interviews, and focus groups to produce informed decision-making initiatives related to projects.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Asset Protection Lead Investigator/Analyst
Walmart
Bowie, MD
04.2021 - 05.2022
- Mitigated risk and oversaw internal and external shoplifter apprehension.
- Analyzed financial data to identify trends, patterns, and strategies.
- Examined system issues and applied resolutions to reduce downtime.
- Enforced federal, state, local and company rules for safety and operations.
- Performed fact-finding research by investigating, collecting and analyzing data and compiling in report format.
- Analyzed operational data, surfacing insights and findings to support business and technical decisions.
- Executed compliance audits to check company policies, procedures and controls.
- Identified discrepancies in financial data and recommended corrective actions to resolve them.
- Developed strategies to improve efficiency of business operations and reduce costs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Merchandise Specialist
Sam's Club
Laurel, MD
03.2019 - 07.2020
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Greeted all store customers, offered assistance and thanked each for patronage.
- Constructed aisle displays and arranged end caps to promote specific products.
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
Executive Assistant
Ame Management Group
Rockville, MD
02.2018 - 11.2018
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Developed effective filing systems for easy retrieval of information when needed.
- Compiled and tracked project documents through all phases with a well-organized and easily accessible system.
- Identified, addressed, and either resolved or escalated project issues.
- Maintained project schedules by managing deadlines and adjusting workflow as needed.
- Coordinated with CEO to understand project needs and provide needed support to meet targets.
- Kept project progress aligned with client timelines and quality requirements through close attention to short- and long-term needs.
Data Analyst Intern
Maryland Delegate Campaign (Alonzo T Washington)
Riverdale Park, MD
04.2018 - 08.2018
- Made actionable recommendations based on data trends.
- Gathered and organized data to analyze current industry trends.
- Achieved a new record in voting turnout for Alonzo T Washington with a 43% increase.
- Compiled and modeled Voter registration data using the Maryland VAN (Voter Activation Network) Database.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Sought opportunities to improve existing data.
- Took direction and followed through on tasks within parameters of project and timeline.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Education
Certifi - Operations Management
Alison OnLine Courses
11.2022
Associate of Arts - Social Sciences Economics
Montgomery College
Rockville, MD05.2022
Bachelor of Science - Business Administration (Expected Aug 2025)
University of Maryland Global Campus
College Park, MDCertified Associate in Project Management (CAPM) - Project Management
Project Management Institute
OnlineSkills
- Microsoft Office Suite
- Operations Management
- Agile Project management
- User Acceptance Testing
- Business Analysis
- Time Management
- Leadership
- Analytical research
- Decision-Making
- Effective Communication
- Customer Service
- Detail Oriented
Timeline
Program Analyst Trainee
AmeriCorps Headquarters
06.2024 - Current
Regional Program Support Assistant- CPO Office
AmeriCorps NCCC
06.2023 - Current
Asset Protection Lead Investigator/Analyst
Walmart
04.2021 - 05.2022
Merchandise Specialist
Sam's Club
03.2019 - 07.2020
Data Analyst Intern
Maryland Delegate Campaign (Alonzo T Washington)
04.2018 - 08.2018
Executive Assistant
Ame Management Group
02.2018 - 11.2018
Certifi - Operations Management
Alison OnLine Courses
Associate of Arts - Social Sciences Economics
Montgomery College
Bachelor of Science - Business Administration (Expected Aug 2025)
University of Maryland Global Campus
Certified Associate in Project Management (CAPM) - Project Management
Project Management Institute
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