Keely Mallory
Oklahoma City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proven track record of building and retaining long-term relationships by establishing positive, strategic, and routine communications. Strong collaborator and team player with a record of performance in meeting organizational objectives.
Overview
18
18
years of professional experience
Work History
Market Outreach Manager
CLEAResult
04.2024 - Current
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Nurtured long-lasting relationships with key community figures and organizations, ensuring continued support for the organization''s mission and goals.
- Mentored junior team members providing guidance on best practices for engaging diverse groups within communities effectively.
- Provided leadership in creating new programs tailored to address specific needs identified within the community.
- Enhanced community engagement by developing and implementing strategic outreach initiatives.
- Facilitated cross-departmental collaboration when coordinating large-scale events or projects involving multiple stakeholders.
- Strengthened partnerships with local organizations through consistent communication and collaboration.
- Conducted ongoing assessments of outreach efforts to identify areas for improvement and implement necessary changes.
- Promoted organizational values by serving as an ambassador at conferences, meetings, webinars, committees, and other engagements.
- Identified opportunities for growth by staying current on industry trends and best practices in community engagement.
- Increased program visibility by organizing and participating in public presentations, workshops, and events.
- Ensured compliance with all relevant regulations while executing tasks related to community-based projects.
- Coordinated volunteer recruitment, training, and management for effective community involvement.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Senior Market Outreach Specialist
CLEAResult Consulting
04.2023 - 04.2024
- Ensure client satisfaction and that client expectations are met
- Built client relationship by anticipating client needs by staying in touch on regular basis
- Recruit, train, educate and develop relationships with contractors and other Trade Allies to encourage effective marketing of programs
- Develop outreach tactics to assist in recruiting customers and trade allies
- Offered personalized support to individuals needing energy efficiency services, helping connect each with available resources and relevant team members
- Integrate program offerings into customer operations to improve customer service and satisfaction
- Perform event planning and coordination
- Work to serve as liaison between customers and contractors to enhance program satisfaction
- Identify improvement barriers and report information to Program Manager
- Prepare monthly and quarterly activity reports and track progress towards program goals
- Maintain positive relationships with consumers and regularly reach out to offer assistance to individuals
- Deliver presentations to interested groups and answer wide-ranging questions about available offerings
- Increased brand awareness and boosted public perception of organization through proactive outreach and network development
- Increased program participation by calling on target groups, organizations and professionals
- Represented organization at industry conferences by manning booths and giving polished presentations.
- Networked to build new connections and make initial contacts with prospects
Account Manager
CLEAResult Consulting
01.2020 - 04.2023
- Led researching of market, business data accumulation, and identification of key allies to develop commercial kitchen equipment program
- Built base of “registered” Trade Allies specific to programs
- Manage program data and conduct analysis of program funding and savings
- Build rapport and relationships with distributor partners
- Ensure OG&E customers receive quality customer service
- Ensure compliance with terms of contract
- Program year start up activities (new measures, allotment conversations, participation agreements, program manual)
- Send monthly allocation notifications to distributors
- Visit participating locations and encourage community awareness
- Participate in community events on behalf of client
- Analyzed and reported on customer activity, business trends and areas of concern
- Consulted with distributors after monthly reporting to resolve problems and provide ongoing support
- Oversaw sales forecasting, goal setting and performance reporting for distributor partners
- Handled second largest producing commercial program channel in portfolio
Office Manager
CLEAResult Consulting
05.2016 - 01.2020
- Maintain and organize office operations
- Reviewing and procuring of office supplies
- Organize and plan office events, retreats, team building activities
- Updated and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Coordinated special projects and managed schedules, including office events, management retreats, holiday parties and team building
- Led public speaking class modeled after Toastmasters for employees
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability, Emergency Readiness Manager
Community Sales Manager
Homes by Taber
07.2015 - 05.2016
- Responsible for selling minimum of 2 new construction homes monthly
- Reviewed market research data and changed sales plans accordingly
- Maintained personal lines of communication with potential buyers to answer property inquiries and set expectation standards for future community plans
- Guided potential home buyers through step-by-step process of purchasing new home
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Organized promotional events and interacted with community to increase sales volume
- Attend orientation, dry walk, final walk, trim and plans meetings
Director of Admissions
Heritage College
06.2006 - 05.2015
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines
- Devised and implemented strategic recruitment plan with consideration to both long and short term goals
- Implemented recruitment methods designed to increase application pool within targeted areas
- Implemented strategies to increase student recruiting, engagement and retention
- Cultivated engaged student population with successful orientation programs
- Prepared and administered budget of $4 million yearly
- Guided and supported faculty and staff in development of new programs
- Conferred with educators to rebalance classes, and increase resource utilization
- Coordinated and supervised academic admissions representatives ensuring compliance to Department of Education and Federal Student Aid standards
Senior Admissions Coordinator
Heritage College
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents
- Collaborated with admissions team to develop and implement strategies to improve admissions process, mentored co-workers
- Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria
- Handled inquiries from prospective students to provide detailed information regarding admissions process
- Contacted prospective students via email and phone calls
- Coordinated interviews with prospective students to assess academic qualifications and other criteria
- Assist with orientation activities, participate in open houses, career fairs and high school events
Admissions Coordinator
Heritage College
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents
- Assisted in student admission process based on federal and state laws
- Completed preliminary paperwork for incoming students
- Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria
- Handled inquiries from prospective students to provide detailed information regarding admissions process
- Contacted prospective students via email and phone calls
- Coordinated interviews with prospective students to assess academic qualifications and other criteria
Education
Bachelor of Science - Business Administration
Southern Nazarene University
Bethany, OK05.2009
Skills
- Outreach Initiatives
- Community Events
- Partnership Development
- Teamwork and Collaboration
- Customer Engagement and Assistance
- Problem-Solving Aptitude
- Conflict Resolution Skills
- Customer Relationships
- Business Networking
- Rapport Building
Affiliations
Oklahoma Restaurant Association
Oklahoma Hotel and Lodging Association
School Nutrition Association
South OKC Chamber of Commerce
Greater Oklahoma City Chamber
Hispanic Chamber of Commerce
Asian Chamber of Commerce
Timeline
Market Outreach Manager
CLEAResult
04.2024 - Current
Senior Market Outreach Specialist
CLEAResult Consulting
04.2023 - 04.2024
Account Manager
CLEAResult Consulting
01.2020 - 04.2023
Office Manager
CLEAResult Consulting
05.2016 - 01.2020
Community Sales Manager
Homes by Taber
07.2015 - 05.2016
Director of Admissions
Heritage College
06.2006 - 05.2015
Senior Admissions Coordinator
Heritage College
Admissions Coordinator
Heritage College
Bachelor of Science - Business Administration
Southern Nazarene University
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