Keely Rice
Yakima,WA
Summary
Dynamic Facilities Manager with a solid history of achievements at Yakima County, excelling in customer service, facility management, budget management and strategic project oversight for over 500,000+ square feet of diverse government properties & 1000+ employees. Skilled in contract management and, most importantly, relationship building in both corporate & government environments. I initiated and deployed significant cost savings while enhancing service quality. Committed to maintaining operational excellence & efficiencies while fostering strong partnerships to drive successful outcomes.
Overview
13
13
years of professional experience
Work History
Facilities Manager
Yakima County
04.2017 - 04.2025
- Respond to building emergencies and repairs in high-risk environments
- Managed reactive maintenance as well as preventative maintenance & repair, identifying areas for repair or replacement before issues escalated into costly problems or customer disruption.
- Grew vendor relationships for cost-effective services, ensuring quality and timely completion of projects, fostering trust and duel equitability.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Monitored electricity, gas and water systems for proper function to minimize costs and consumption.
- Responsible for being a point-of-contact for federal, state, and local laws & procedures, including prevailing wage, retention & bonding.
- Interviewed, hired, mentored and trained qualified employees.
- Supervised staff of 32+ in day-to-day activities.
- Drove continuous improvement of processes and systems operations for the growth of the organization and its employees.
Install Manager
Lowe's
04.2012 - 04.2017
- Utilized software to maintain and update customer information, repair logs and inventory.
- Consistently met or exceeded project & company deadlines & goals by efficiently delegating tasks among team members according to their strengths and expertise areas.
- Collaborated with sales teams to provide detailed information on product specifications, ensuring accurate quotes for clients.
- Improved client relationships with proactive follow-up on completed projects, ensuring satisfaction with the final result.
- Provided exceptional customer service by addressing client concerns promptly, with integrity and care.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Tracked project costs and other financial metrics to maximize profitability.
- Conducted regular performance reviews of team members, identifying opportunities for growth or improvement within the department & company as a whole.
- Operated tools, including forklift & lifts
Education
Associate of Applied Science - Radiology
Yakima Valley College
Yakima, WA06-2009
High School Diploma -
Granger High School
Granger, WA06-2005
Skills
- Facilities maintenance management
- Budgeting and financial management
- Project management
- Contract & grant management
- Professionalism
- Strategic goal setting
- Interpersonal skills
- Relationship building
Achievement
Yakima County Extra Mile Award - May 2024
Timeline
Facilities Manager
Yakima County
04.2017 - 04.2025
Install Manager
Lowe's
04.2012 - 04.2017
Associate of Applied Science - Radiology
Yakima Valley College
High School Diploma -
Granger High School
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