KEELY RIPP
Madison,Wisconsin
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
Tinsmith
Madison, WI
05.2022 - 02.2024
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Floor Manager
Whistling Swan Inn
Fish Creek, WI
03.2020 - 12.2021
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Provided training and guidance to new employees regarding store policies and procedures.
- Maintained a safe, clean and organized floor environment.
General Manager
Peninsula Kayak Company
Door County, WI
04.2017 - 10.2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Bartender
Door County Brewing Company
04.2020 - 01.2021
Bartender/Server
Mr.G's
Door County, WI
04.2017 - 10.2020
Education
Liberal Arts Associate Degree -
Madison College
High School Diploma -
Oregon High School
Skills
- Ability to communicate with a range of clientele; scheduling appointments, managing events, and leading large group tours
- Proficient knowledge of bar service and mixology techniques
- CPR Certification and preparedness in emergency safety situations
- Content strategy through the maintenance of Google, Facebook, and Instagram profiles as well as website creation and design
- Management experience in scheduling, payroll, and the training of new employees
- Staff Training
- Vendor Relationship Management
- Event Coordination
- Inventory Management
- Menu Development
Certification
- CPR/AED Certification, American Red Cross
- BASSET Certification, National Hospitality Training LLC.
- Food Handling Certification, National Hospitality Training LLC.
References
- Rachel Dolnick, Tinsmith, Events Manager 414-331-6140
- Dane Spitzer, Peninsula Kayak Company, Owner 330-936-6072
- Scott Zimmerman, Whistling Swan, Manager 920-370-7740
Timeline
Bar Manager
Tinsmith
05.2022 - 02.2024
Bartender
Door County Brewing Company
04.2020 - 01.2021
Floor Manager
Whistling Swan Inn
03.2020 - 12.2021
General Manager
Peninsula Kayak Company
04.2017 - 10.2021
Bartender/Server
Mr.G's
04.2017 - 10.2020
Liberal Arts Associate Degree -
Madison College
High School Diploma -
Oregon High School
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