Keely Roche
West Des Moines,IA
Summary
I excel in the work field with my positive attitude, unwavering loyalty, and exceptional customer communication skills. With 6 years of dedicated work experience and an associate of arts degree, I am actively seeking a job with a reputable company that recognizes and values the attributes I bring to a team. I began my career at Chows Gymnastics, swiftly advancing to the role of floor manager by the age of 17. My responsibilities included leading camps, recreational classes, birthday parties, open gym sessions, and private lessons. I have excelled as a brand ambassador in alcohol sales, boasting a strong sales record and extensive product knowledge. I have also demonstrated my leadership capabilities as a lead teachein the #1 top-ranked STEAM program this summer. In Wisconsin, I served as an assistant teacher and birthday party host in childcare. Furthermore, I have total of 3 years of hospitality serving experience at an ale house and a fast-paced breakfast restaurant. Keeping myself busy, motivated, and accountable are my top three attributes what creates my great work ethic.
Overview
6
6
years of professional experience
Work History
Lead Teacher
Challenge Island
Ankeny, IA
04.2024 - Current
- In charge of routine of 6 hour camp days
- hours of lesson planning for preparation
- carrying out the objectives, guidelines, and rules of the challenge island protocols
- Putting together and packing supplies for over sixteen challenges per week
- directing my teaching assistant on daily schedule and assigning responsibilities to ensure seamless operation.
- kept composure and composure in a variety of circumstances
Server
Homegrown Sustainable Sandwiches
West Des Moines, IA
04.2024 - Current
- Worked in fast paced breakfast restaurant serving up to 6 tables at once
- Quickly flipped tables to get people sat at a table
- Worked with Nigel POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with all customers
- Used slow periods to restock supplies, ice, trays, and clean
- Explained menu items and suggested appropriate options for food allergy concerns.
- Keeping patient and calm in stressful situations with customers, co workers, kitchen and tech issues
Brand Ambassador
Aras Promotions
West Des Moines, IA
03.2024 - Current
- create a busy but creative setup that catches the eye, greet and ask customers to sample the product using a direct voice, and while the customer is consuming, I explain the benefits and differences of the product
- encourage sales by offering coupons, rebates, and asking for consumer feedback.
- create recaps after event including flow, receipt price, consumer comments, and objections to sales
Gymnastics Coach
Chows gymnastics
West Des Moines, IA
06.2018 - Current
- training new employees
- Recognizing talent in rec program with testing and determining if move up's are necessary
- had multiple one-on-one meetings with parents between and after classes, answered questions regarding their children
- managed the co-workers around to make sure safety and appropriateness were displayed
- Problem-solving tactics with agitated students, and families about their gymnastics performance
- coached gymnastics to children from 15 months to 15 years old
- lead groups of up to 20 kids, my classes, and summer camps
- hosted birthday parties, open gym play, and occasional private lessons for struggling students
- strengthened children's developmental upbringing all while teaching them gymnastics skills
- being a dependable leader and an incredibly committed worker for this business for 6 years
Child Care Center Teacher
Grafton Preschool and Childcare
Grafton, WI
09.2023 - 03.2024
- Consistent and familiar face in two classrooms of children aged between two and four years old
- closely observing the children's cognitive, social, emotional, speech-language, fine motor, and gross motor development
- helped to plan lessons that were effective for each child
- Have a clear understanding that all children develop differently and have different personalities
- guide them with empathy and good humor
- An Excellent level of patience, even during difficult times, highly skilled in redirecting children's behavior
- Responsible for maintaining safety, health protocols, and cleanliness in the classroom
- hosting children's birthday parties, and demonstrated my excellent communication skills to ensure that parents understood the plan of the day
- Before guests arrived, I would organize and aesthetically set up the party space to meet families' needs, ensure that waivers were signed, and offer any help that parents needed
- At the end of the party, the Square payment system was used to pay.
Education
Associate of Arts - Design
Des Moines Area Community College
Ankeny, IA08-2023
Skills
- Coaching
- Lesson Planning
- Child Development
- High sales
- Natural creativity
- Instructional Methods
- Training and mentoring
- Group and individual instruction
- Confident communication
- Hospitality service expertise
- organizing and packing
- patient levels of understanding
- positive attitude
- Leadership and confidence
- Customer Engagement
- Product Demonstration
Timeline
Lead Teacher
Challenge Island
04.2024 - Current
Server
Homegrown Sustainable Sandwiches
04.2024 - Current
Brand Ambassador
Aras Promotions
03.2024 - Current
Child Care Center Teacher
Grafton Preschool and Childcare
09.2023 - 03.2024
Gymnastics Coach
Chows gymnastics
06.2018 - Current
Associate of Arts - Design
Des Moines Area Community College
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