Keely Seely

Answer phone calls promptly and efficiently, respond to emails and inquiries about services, filing paperwork, receive and sort mail, process payments, make deposits, dispatch calls and order parts.

Confirmed appointments and reservations, corrected mistakes, managed a team that reported to me, answered customer calls regarding existing accounts, responded to questions and concerns about services and reservations, as well as taking care of escalated calls appropriately and efficiently, consulted with customers to evaluate their needs and determine the best options, upgrade services and offer additional service packages or additional options. I consistently improved customer satisfaction through expert resolution of conflicts, issues and concerns.

• Greeted incoming visitors and residents professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Demonstrated strong multitasking abilities while managing numerous tasks.
• Resolved residents problems and complaints.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.
• order and maintain office supplies.
• ran errands