Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keely Sloan

Roofing Supply Branch Management
Reno,NV

Summary

Strategic Sales/Operations professional actively pursuing a Branch Management role to utilize 9 years of successful performance in related roles. Committed to offering quality Sales and Delivery service to the Pacific Supply customer base. Eager to contribute immediate value through an exceptional work ethic and strong knowledge of branch operations, including Logistics.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Branch Manager

Roofline Supply And Delivery
10.2018 - Current
  • Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.
  • Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
  • Managed branch budget effectively by controlling expenses and optimizing resource allocation for maximum profitability.
  • Developed strong relationships with key clients, contributing to significant growth in business revenue.
  • Assisted in creating a welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
  • Implemented targeted marketing strategies that attracted new customers while retaining existing ones leading to an overall increase in branch footfall.
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Conducted regular performance evaluations for staff members, providing constructive feedback for professional development and growth.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Established and checked coding procedures, monitored reports and updated internal files.

Group Fitness Director

Sports West Athletic Club
12.2016 - Current
  • Developed strong relationships with members, resulting in increased retention rates and satisfaction.
  • Contributed to the overall success of the fitness center by collaborating with other department heads on facility-wide initiatives and events.
  • Increased class attendance through effective scheduling and promotion of various fitness classes.
  • Maintained a safe and welcoming environment by enforcing facility policies and addressing member concerns promptly.

Customer Service/Inside Sales Representative

ABC Supply Co. Inc.
07.2013 - 10.2016
  • Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
  • Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
  • Implemented innovative sales strategies to break into new markets, growing overall company revenue and expanding client base.

Education

Associate of General Studies - Physical Education

Portland Community College
Portland
09.1992 - 06.1994

Franklin High School
Portland, OR
09.1989 - 06.1992

Skills

Customer Retention

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Timeline

Assistant Branch Manager

Roofline Supply And Delivery
10.2018 - Current

Group Fitness Director

Sports West Athletic Club
12.2016 - Current

Customer Service/Inside Sales Representative

ABC Supply Co. Inc.
07.2013 - 10.2016

Associate of General Studies - Physical Education

Portland Community College
09.1992 - 06.1994

Franklin High School
09.1989 - 06.1992

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Keely SloanRoofing Supply Branch Management